Level 3 Business Administration apprenticeship

Stephenson Memorial Primary School

Wallsend (NE28 0AG)

Closes in 20 days (Monday 23 March 2026)

Posted on 2 March 2026

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Summary

Kickstart your career in a warm, supportive primary school environment! We're offering a Business Administration Apprenticeship where you’ll gain hands‑on experience in a busy school office, develop valuable admin and customer service skills, and receive dedicated mentoring from an experienced team. 

• Wage:

  £14,526.20 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Check minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: Monday - Friday, shifts to be confirmed.

  37 hours a week

• Start date:

  Monday 27 April 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Work individually and as part of the team provide general office support, handling mail/email, dealing with visitors, reprographics.
• Assist in organising school trips and events and arrangements for visitors e.g. photographer, school nurse etc.
• Manage manual and computerised record and information systems to include accurate data input.
• Assist with processing relating to pupil attendance e.g. Checking registers, producing letters from template in line with policy.
• Produce reports, list and provide relevant information as requested.
• Undertake word processing.
• Undertake front of house and reception duties, liaising with staff, outside agencies, parents and other visitors.
• Assist in the maintenance and content upload of the website and school social media accounts.
• Comply with all policies and procedures relating to health, safety and security, confidentiality, data protection and safeguarding.
• Undertake any other duties and responsibilities consistent with the nature, level and grade of the post.

Where you'll work

Stephenson Memorial Primary School
Martin Road
Wallsend
NE28 0AG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

GATESHEAD COUNCIL

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

• English (grade 4)
• Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Administrative skills
• Number skills
• Analytical skills
• Team working
• Initiative

About this employer

At Stephenson Memorial Primary School, we are proud to be a caring and inclusive community where every child is valued and encouraged to achieve their best. We provide a safe, supportive environment that nurtures curiosity, confidence and a love of learning. Working closely with families, we aim to help our pupils grow academically, socially and emotionally as they take their first steps on their learning journey.

After this apprenticeship

There may be admin jobs available to apply for across our organisation.

Ask a question

The contact for this apprenticeship is:

GATESHEAD COUNCIL

The reference code for this apprenticeship is VAC2000018605.

Apply now

Closes in 20 days (Monday 23 March 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.