Payroll Apprentice

WORKCHAIN LTD

Derby (DE21 6LY)

Closes in 11 days (Monday 16 March 2026 at 11:59pm)

Posted on 2 March 2026

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Summary

Full training will be provided with this entry level position to give you the skills to support our Finance team with their payroll and accounts duties. You will be required to demonstrate a keen eye for detail in your day-to-day duties, a willingness to learn new skills and develop your existing skillset.

Wage

£16,000 a year

Check minimum wage rates (opens in new tab)

Training course
Payroll administrator (level 3)
Hours
Monday to Friday 9am to 5pm

37 hours 30 minutes a week

Start date

Monday 23 March 2026

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Ensuring accuracy when sending invoices via email or post
  • Ensure workers are compliant and have the right to work in the UK
  • Liaise with all Workchain divisions for outstanding purchase orders
  • Using computers confidently to record payroll information in Sage Payroll
  • Using your eye for detail to check payroll off
  • Ensuring confidentiality is maintained whilst processing sensitive information
  • Perform any other tasks associated with Payroll Administration to complete payrolls within agreed deadlines

Where you'll work

Ely House
Wyvern Business Park
Stephensons Way
Derby
DE21 6LY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

EMA TRAINING LIMITED

Training course

Payroll administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • gather, analyse and process payroll data and information
  • resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
  • deal with complaints, following processes and escalating complex situations
  • meet client or customer needs in line with service level agreements
  • provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
  • adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
  • select appropriate media for communication etc recognising the advantages and risks related to each method
  • escalate concerns relating to deadlines in a timely manner, suggesting solutions
  • use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
  • Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
  • develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
  • use computerised payroll software and spreadsheet packages such as MS Excel
  • use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
  • gather, analyse and process payroll data and information
  • resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
  • deal with complaints, following processes and escalating complex situations
  • meet client or customer needs in line with service level agreements
  • provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
  • adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
  • select appropriate media for communication etc recognising the advantages and risks related to each method
  • escalate concerns relating to deadlines in a timely manner, suggesting solutions
  • use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
  • Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
  • develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
  • use computerised payroll software and spreadsheet packages such as MS Excel
  • use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)

Training schedule

The Payroll Administrator standard is delivered in two elements; the CIPP (Chartered Institute of Payroll Professionals) knowledge units and work based projects designed by the provider, to meet employer needs. 
The knowledge units provided will cover topics such as:  

  • National Insurance 
  • PAYE 
  • Statutory Sick Pay (SSP) 
  • Statutory Parental Leave 
  • Statutory Deductions

The last three months of the qualification will entail completing the following as part of the End Point Assessment: 

  • Multiple-Choice 
  • Written Report  
  • Professional Discussion 

Training will take place online with EMA Training. 

Requirements

Essential qualifications

GCSE in:

5 GCSEs including maths and english (grade 4/C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Analytical skills
  • Time management skills
  • Working under pressure

About this employer

Workchain offer flexible workforce solutions within the Driving, Industrial and Office work sectors. We have been established for 12 years and have seen significant year on year growth. Never has it been more exciting to join a national, leading company at a time when we’re pioneering our very own flexible workforce solution.  At Workchain you will be a valued team member and will be part of a company that will invest in your career over the long-term as well as providing you with all the opportunities you need to quickly move up the career ladder.

https://www.workchain.co.uk/about (opens in new tab)

After this apprenticeship

Opportunity for a full-time position within the team upon completion of the apprenticeship programme. 
 

Ask a question

The contact for this apprenticeship is:

EMA TRAINING LIMITED

apply@ematraining.co.uk

The reference code for this apprenticeship is VAC2000018486.

Apply now

Closes in 11 days (Monday 16 March 2026 at 11:59pm)