Admin and Property Management Apprentice

TOWER ESTATES PROPERTIES LTD

LONDON (N13 4PN)

Closes in 23 days (Tuesday 31 March 2026 at 11:59pm)

Posted on 2 March 2026

Print

Contents

Summary

Provide administrative support for property lettings & management, with exposure to the full process from advertising & letting to ongoing management. Requires strong written & verbal communication, computer skills, strong organisation, interpersonal ability & the capacity to work under pressure.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Yearly increase review

Training course
Housing and property management (level 3)
Hours
Monday to Friday, 9.00am - 6.00pm. Alternate Saturdays, 10.00am - 2.00pm.

40 hours a week

Start date

Monday 6 April 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Duties and Responsibilities:

  • Dealing with telephone and email enquiries
  • Taking property bookings
  • Logging repair orders
  • Arranging works for repair orders
  • Maintaining filing systems
  • Word processing
  • Composing correspondence
  • Keeping diaries
  • Arranging meetings/appointments
  • Using a variety of software packages, such as Microsoft Word, Outlook and Excel etc. to produce correspondence documents, and maintain spreadsheets
  • Maintaining office systems
  • Using content management systems to maintain and update websites and internal databases
  • Travelling with the team or manager to meetings

Where you'll work

18 ALDERMANS HILL
LONDON
N13 4PN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

AKG (UK) LEARNING LIMITED

Training course

Housing and property management (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Customer Service: Apply a range of customer service skills in order to provide a professional, accurate, timely, ethical and non-judgemental front line service which meets the needs of a diverse range of customers and stakeholders
  • Communication: Demonstrate appropriate communication skills to enable timely identification and/or resolution of issues for customers and appropriate signposting to other colleagues and/or partner agencies.
  • Collaborative working: Work collaboratively with colleagues and partners to achieve individual, team and business targets.
  • Respond to vulnerability: Use skill and judgment to understand the needs of vulnerable individuals and groups(including those with complex needs) and respond appropriately
  • Information collection and sharing: Use a variety of methods to identify, collect and communicate technical and other information in a confident and effective manner.
  • Influencing and negotiating skills: Influence and negotiate with customers, partners and suppliers.
  • Self Management: Organise and plan their own work to ensure tasks are completed and deadlines met.
  • Problem Solving: Use a problem solving and flexible approach in their day to day duties.
  • Tools and Equipment: Effective use of IT equipment and software, through administration and the appropriate use of work equipment
  • Decision making: Effective decision making in order to apply the businesses objectives and priorities.

Training schedule

Training will take place on site in the workplace.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Logical
  • Initiative
  • Non judgemental
  • Patience
  • Approachable
  • Warm & Friendly
  • Presentable

About this employer

As a small company operating across both the private and social sectors, the applicant will gain extensive and wide-ranging property experience. 

Company benefits

Commission.

After this apprenticeship

The learner may take a further course such as Level 4 or take ARLA exams.

Ask a question

The contact for this apprenticeship is:

AKG (UK) LEARNING LIMITED

Michelle

michelle@tower.london

07725579051

The reference code for this apprenticeship is VAC2000018483.

Apply now

Closes in 23 days (Tuesday 31 March 2026 at 11:59pm)