Estate Agent Apprentice - Lettings

PACE PROPERTY LETTINGS AND MANAGEMENT LTD

SOUTHEND ON SEA (SS1 2PH)

Closes in 16 days (Friday 20 March 2026 at 11:59pm)

Posted on 2 March 2026

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Summary

Pace is a busy and successful property management, lettings and estate agency firm based in Southend on Sea. We are looking for an apprentice to provide support to the lettings department, managing the rental properties, whilst advancing their learning in Housing Property Management.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Housing and property management (level 3)
Hours
Working week Monday to Friday, 9am - 6pm (with 1 hour unpaid lunch). Every other Saturday to be worked, but you will receive a day off in the week in lieu. Total hours per week: 40.

40 hours a week

Start date

Monday 23 March 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

This is an excellent opportunity for an individual with a hunger to learn and have a career in the lettings industry. 

Responsibilities are to include, but not be limited to:

  • Providing full administration support to the department by answering telephone calls and emails
  • Working alongside the sales progression and lettings teams
  • Interacting with customers on social media
  • Completing data collection
  • General office tasks
  • Keeping a log of energy performance certificates
  • Tagging property keys
  • Helping our sales team collect feedback from viewings
  • Conducting supervised viewings, gathering feedback, and updating the company CRM system
  • Working with colleagues
  • Managing the office diary
  • Maintaining good client relationships between the agency and the landlords via regular communication
  • Take on any required tasks of the office as and when needed

Where you'll work

MERIDIAN POINT
461-463 SOUTHCHURCH ROAD
SOUTHEND ON SEA
SS1 2PH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

RM TRAINING (UK) LIMITED

Training course

Housing and property management (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Customer Service: Apply a range of customer service skills in order to provide a professional, accurate, timely, ethical and non-judgemental front line service which meets the needs of a diverse range of customers and stakeholders
  • Communication: Demonstrate appropriate communication skills to enable timely identification and/or resolution of issues for customers and appropriate signposting to other colleagues and/or partner agencies.
  • Collaborative working: Work collaboratively with colleagues and partners to achieve individual, team and business targets.
  • Respond to vulnerability: Use skill and judgment to understand the needs of vulnerable individuals and groups(including those with complex needs) and respond appropriately
  • Information collection and sharing: Use a variety of methods to identify, collect and communicate technical and other information in a confident and effective manner.
  • Influencing and negotiating skills: Influence and negotiate with customers, partners and suppliers.
  • Self Management: Organise and plan their own work to ensure tasks are completed and deadlines met.
  • Problem Solving: Use a problem solving and flexible approach in their day to day duties.
  • Tools and Equipment: Effective use of IT equipment and software, through administration and the appropriate use of work equipment
  • Decision making: Effective decision making in order to apply the businesses objectives and priorities.

Training schedule

  • The apprenticeship programme duration is 18 months and you will achieve Housing and property management (level 3)
  • Functional Skills in maths and English and ICT (if required)
  • You will be based in the employer’s office so you will gain 18 months’ office-based training

Requirements

Desirable qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Team working
  • Initiative
  • Full UK Driving Licence
  • Own Transport

About this employer

Pace is a professional property management, lettings and estate agency firm based in Southend-on-Sea. We are professional, ARLA & NAEA licensed property specialists.

https://www.pace-properties.com/ (opens in new tab)

After this apprenticeship

Upon successful completion of apprenticeship, a full-time position will be available. 

Ask a question

The contact for this apprenticeship is:

RM TRAINING (UK) LIMITED

Katie

katie@rmtraining.co.uk

01702 782001

The reference code for this apprenticeship is VAC2000018149.

Apply now

Closes in 16 days (Friday 20 March 2026 at 11:59pm)