Business Administration Apprenticeship

BASINGSTOKE ITEC LIMITED

Basingstoke (RG21 4HG)

Closes in 8 days (Thursday 12 March 2026 at 11:59pm)

Posted on 26 February 2026

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Summary

Opportunity to learn and grow into an effective administrator with a leading training provider in Basingstoke.

 

Wage

£18,000 a year

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  • Staff Pension after qualifying period 

Training course
Business administrator (level 3)
Hours
Monday - Friday, 8.30am - 4.30pm and Friday, 8.30am - 3.30pm.

35 hours a week

Start date

Monday 27 April 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Managing applications and vacancies
  • Sending out & receiving application forms & skill scans
  • Emailing potential apprentices
  • Emailing and communicating with employers
  • To support with initial documentation to employers using an online platform
  • Creation of learners electronic files
  • To create and ensure completion of initial assessments in maths and English as part of onboarding process
  • To create accounts for learners and employers on  e-portfolio
  • To support Quality Lead with monthly input to learner data entry system
  • To support with file management of staff shared drive

Where you'll work

Desklodge
Belvedere House
Basing View
Basingstoke
RG21 4HG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BASINGSTOKE ITEC LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Training will be delivered mostly on site at the employer's premises

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Customer care skills
  • Team working
  • Non judgemental
  • Patience
  • Talking on telephone

About this employer

  • Local not for profit organisation in Basingstoke 
  • Highly thought of independent training provider
  • delivering outstanding training for 40 years 

http://www.basingstokeitec.co.uk (opens in new tab)

Company benefits

  • Exceptional Holiday Pay

After this apprenticeship

  • Opportunity to grow and develop to higher qualifications

Ask a question

The contact for this apprenticeship is:

BASINGSTOKE ITEC LIMITED

The reference code for this apprenticeship is VAC2000017909.

Apply now

Closes in 8 days (Thursday 12 March 2026 at 11:59pm)