HR support level 3 apprenticeship - UCB
Cogent Ssc Limited
Slough (SL1 3WE)
Closes in 23 days (Wednesday 1 April 2026)
Posted on 26 February 2026
Contents
Summary
An ideal opportunity for an enthusiastic individual to gain experience in a HR department as a start to their HR career. The HR Apprentice will support and learn from a busy HR department, You will support an efficient HR administrative service for the HR Team and UCBs 700 UK employees, whilst gaining experience of a wide variety of HR.
- Wage
-
£21,000 a year
- Training course
- HR support (level 3)
- Hours
-
Monday to Friday, 09:00 - 17:30, with 1 hour lunch break.
37 hours 30 minutes a week
- Start date
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Monday 4 May 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Job Responsibilities
Main Accountabilities:
- Monitoring and responding to first level employee queries though the on-line portal ‘HR Answers’
- Coordination of the starters and leavers process, including reference checking, reporting and communicating with other relevant departments
- Setting up and manage arrangements for all new hire inductions including slide preparations, collating induction packs, arranging catering
- Managing all aspects of training: including booking trainers, candidate registration, meeting invitations, distribution of pre-work, booking rooms and catering
- Support the relocation process for internal transfers and new recruits, through arranging temporary accommodation, and tracking financial spend and reporting to Finance for tax purposes
- Arranging and collating exit interviews and reporting on trends/ analysis
- Maintaining complete and accurate employee files – electronic and hard copy
- Processing all Purchase Orders and invoice processing in SAP to ensure department spend is managed effectively
Where you'll work
208 Bath Rd
Slough
SL1 3WE
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BPP PROFESSIONAL EDUCATION LIMITED
Training course
HR support (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
- Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
- Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
- Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
- Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
- Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
- Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
Training schedule
A blend of online learning and day release.
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Analytical skills
- Team working
About this employer
As the specialists in skills for science and technology, our purpose is to make sure your business; your people and our industry are future ready. We are a not-for-profit charitable organisation with a family of commercially focused companies committed to supporting the skills, needs and ambitions across the UK science and technology sector.
https://cogentskills.com/vacancies/ (opens in new tab)
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
Upon successful completion of the apprenticeship, you will be eligible to apply for other positions within the business. The training will expose the apprentice to a wide range of skills and competencies which would make them well placed for further study or suitable for many job opportunities in the life sciences sector.
Ask a question
The contact for this apprenticeship is:
Cogent Ssc Limited
Tom Bretherton
thomas.bretherton@cogentskills.com
The reference code for this apprenticeship is VAC2000017892.
Apply now
Closes in 23 days (Wednesday 1 April 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.