Business Administration Apprenticeship - Birmingham
Rehability UK
Rocky LaneBirmingham (B6 5RQ)
Closes in 29 days (Wednesday 1 April 2026)
Posted on 25 February 2026
Contents
Summary
Rehability UK are looking for a new Apprentice. You will be studying towards your Business Administration Apprenticeship Level 3.
- Wage
-
£15,600 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday-Friday (09:00-17:00).
37 hours a week
- Start date
-
Wednesday 8 April 2026
- Duration
-
1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
The Apprentice will be based on Reception and will act as the first point of contact for visitors, providing professional support to the HR function and the wider office. This role combines office administration with HR administrative responsibilities as part of the People Team.
HR & Recruitment Support
- Assist in the recruitment process, including posting job advertisements, screening CVs, scheduling interviews, and conducting background checks as instructed.
- Add new starters to relevant platforms and systems.
- Support HR administration tasks as required by the People Team.
Office & Facilities Administration
- Manage the use of office space, including hot desk bookings and preventing overcrowding.
- Ensure all office notices (e.g., Health & Safety notices, insurance certificates) are current and compliant.
- Book meeting and training rooms as required.
- Maintain kitchen cleanliness and ensure supplies are stocked.
- Organise office celebrations, including birthday cards and cakes for staff and Registered Managers.
- Manage the company archive function.
Reception & Visitor Management
- Answer incoming calls and direct enquiries to the appropriate colleagues.
- Welcome visitors to the office, providing information, guidance, and refreshments as appropriate.
- Support and coordinate office inductions for new managers, liaising with Heads of Department to facilitate delivery.
Executive Support
- Ensure refreshments are prepared and delivered in line with the CEO’s requirements, as well as for the Chief Operating Officer and Managing Director.
- Manage communications for the CEO in various formats.
- Oversee the CEO’s working environment to ensure it meets their preferences and requirements.
- Undertake additional administrative tasks as required, including purchasing gifts and arranging travel.
Where you'll work
Rocky LaneBirmingham
B6 5RQ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
PARAGON EDUCATION & SKILLS LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. As one of the UK's largest and longest-established apprenticeship and training providers, we're proud to help organisations and individuals unlock their potential, and make skills really work for them. Upon completion of this 15-month Apprenticeship, you will have obtained your Business Administration apprenticeship L3 Apprenticeship.
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Administrative Skills
- Customer Care Skills
- Communication Skills
Other requirements
The closing date guidance, if a successful candidate is found before the advertised dates, the advert will close early.
About this employer
The Rehability UK Group is a dynamic and innovative family of companies driven by the vision of our founder. We have grown from a base in the West Midlands, where we still have our Head Office in Birmingham, to include services across the Midlands and in both the South East and South West of England and we are now expanding into Northern England. The Rehability UK Community division is focussed on the West Midlands and the M25 corridor.
After this apprenticeship
There is a possibility of being offered a full-time role after successful completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
PARAGON EDUCATION & SKILLS LIMITED
The reference code for this apprenticeship is VAC2000017756.
Apply now
Closes in 29 days (Wednesday 1 April 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.