Business Support Administrator Apprentice
CO. TOPS LTD
BEDS (LU5 5TA)
Closes in 8 days (Monday 16 March 2026 at 11:59pm)
Posted on 25 February 2026
Contents
Summary
We are looking for an enthusiastic and motivated Business Administration Apprentice to join our growing team. You’ll help maintain our high service standards, support business growth and assist the different teams in an administration role. You’ll receive full training whilst working towards a Level 3 Business qualification.
- Wage
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£13,741 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
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Monday to Friday 9am to 5pm. One day allowed for apprenticeship training. One hour lunch.
35 hours a week
- Start date
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Monday 13 April 2026
- Duration
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1 year 3 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
As our Business Administration Apprentice, you will deliver high‑quality administrative and reception support to the team. This is an exciting opportunity to start a rewarding career in a supportive environment where your personality, ambition, and drive will be valued.
The role will include various administration duties with the aim to develop and have more responsibility during your apprenticeship. The role will include some of the following areas:
- General administrative duties
- Sales Order Processing
- Providing support to team members as required
- Using Microsoft Office packages, particularly Word and Excel
- Answering telephone calls professionally and handling enquiries
- Inputting data into internal systems with accuracy
- Ensuring company policies are followed, including Health & Safety
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.
Where you'll work
6 FOSTER AVENUE
DUNSTABLE
BEDS
LU5 5TA
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
C.M.S. VOCATIONAL TRAINING LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
As a business administration apprentice, you will complete the following qualifications as part of your apprenticeship:
Level 3 Business Administrator Apprenticeship Standard qualification
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Requirements
Essential qualifications
GCSE in:
- English (grade 4 or above)
- Math (grade 4 or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Logical
- Team working
- Initiative
- Good Time Keeper
About this employer
Welcome to Co Tops Ltd
If you're in the trade and looking for worktops for kitchens, bathrooms or any other project — large or small — Co Tops can be your go-to worktop department. Our friendly team is helpful and knowledgeable, and with decades of experience we are able to take the hassle out of the worktop-related aspect of any project for you.
From pricing and planning, to innovative designs and processes, our R&D team can solve any problem and create worktop solutions for any project ranging from that awkward section of a kitchen to multi-property developments.
Our goal is to make your job easier when it comes to worktops. Whether your business requires a quantity of worktops at specific sizes, or a unique design for a specific project — we've got you covered.
Try us out, contact us today and see what we can do for your company.
After this apprenticeship
An opportunity for progression to a permanent position for the right applicant, upon completion of the apprenticeship programme.
Ask a question
The contact for this apprenticeship is:
C.M.S. VOCATIONAL TRAINING LIMITED
Mandy Hodson
Mandy.Hodson@cmsvoc.co.uk
01924614523
The reference code for this apprenticeship is VAC2000017667.
Apply now
Closes in 8 days (Monday 16 March 2026 at 11:59pm)