Business Administration Apprenticeship - Warwickshire

TAG Commercial Mortgages

TAG Commercial MortgagesAlcester (B49 6PU)

Closes in 25 days (Monday 30 March 2026)

Posted on 24 February 2026

---

Summary

TAG Commercial Mortgages are looking for a new Business Administration Apprentice. You will be studying toward your Business Administration apprenticeship L3

• Wage:

  £14,722.50 a year

  Check minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: Monday - Thursday, 09:00 - 17:00 and Friday, 08:30 - 16:30

  37 hours a week

• Start date:

  Monday 6 April 2026

• Duration:

  1 year 3 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As Broker Support Administrator, you will play a key role in ensuring the smooth running of the office and providing comprehensive support to our brokers. You will often be the first point of contact for clients and introducers, making professionalism and strong communication skills essential.

 

You will be responsible for managing enquiries, coordinating applications, maintaining accurate records, and ensuring that cases progress efficiently from initial enquiry through to completion.

 

Key Responsibilities

 

• Acting as the initial point of contact for new and existing enquiries, responding professionally and promptly via telephone and email.
• Assisting in the development and maintenance of strong adviser/client relationships, ensuring a positive client experience at all times.
• Processing new and existing business applications, gathering required documentation, and providing full administrative support to brokers.
• Liaising with clients, solicitors, lenders, and other third parties to ensure applications progress smoothly and efficiently.
• Monitoring case progression and proactively following up to avoid delays.
• Maintaining accurate client records and internal systems.
• Ensuring all compliance procedures are adhered to and that new business is processed correctly in line with regulatory requirements.
• Supporting brokers with diary management, documentation preparation, and general office administration tasks.

Where you'll work

TAG Commercial MortgagesAlcester
B49 6PU

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

PARAGON EDUCATION & SKILLS LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. As one of the UK's largest and longest-established apprenticeship and training providers, we're proud to help organisations and individuals unlock their potential, and make skills really work for them. Upon completion of this 15 month Apprenticeship, you will have obtained your Business Administration apprenticeship Level 3 Apprenticeship.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Customer Care Skills
• IT Skills
• Teamworking
• Communication Skills

Other requirements

The closing date guidance, if a successful candidate is found before the advertised dates, the advert will close early.

About this employer

TAG Commercial Mortgages is a growing specialist finance broker that prides itself on delivering a first -class, tailored advice service. We are looking for a highly organised and motivated individual to support our brokers. The ideal candidate will have experience in administration, however a confident personality and a proactive attitude is the main priority.

After this apprenticeship

There is a possibility of being offered a full time role after successful completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

PARAGON EDUCATION & SKILLS LIMITED

The reference code for this apprenticeship is VAC2000017450.

Apply now

Closes in 25 days (Monday 30 March 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.