Business Admin Apprentice

INSTANT CLEARANCES LTD

BOLDON COLLIERY (NE35 9PE)

Closes in 13 days (Monday 16 March 2026 at 11:59pm)

Posted on 23 February 2026

Print

Contents

Summary

This apprenticeship role offers hands-on experience in customs administration, data management, and business operations within the transport and logistics sector.

This role requires strong analytical thinking, attention to detail, and confidence working with data and software systems. 

Wage

£15,704 a year

Check minimum wage rates (opens in new tab)

Opportunity for pay increase if targets are met. 

Training course
Business administrator (level 3)
Hours
Monday to Friday between 8:30am to 5pm.

40 hours a week

Start date

Monday 23 March 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Prepare and submit import and export customs declarations using customs software systems.
  • Accurately extract data from invoices, transport documents, and commercial paperwork and input into customs systems.
  • Understand tariff codes, customs values, VAT/duty calculations, and transport documentation.
  • Check documentation for accuracy, inconsistencies, and compliance issues.
  • Maintain digital records and ensure data accuracy for audit and compliance purposes.
  • Assist with accounting entries and financial administration tasks.
  • Support reporting processes using Excel (formulas, data organisation, calculations).
  • Update CRM systems and customer records.
  • Assist with email communications (internal and external).
  • Contribute to marketing and social media tasks where required.

Where you'll work

UNIT 14
WITNEY WAY
BOLDON BUSINESS PARK
BOLDON COLLIERY
NE35 9PE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

ZENITH TRAINING LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • You will be studying a Level 3 Business Administrator Apprenticeship Standard over an 18-month period.
  • This is a fully work-based programme - you will get allocated time to complete your apprenticeship work and also receive regular meetings with your training provider.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working

About this employer

We are a dynamic logistics and customs solutions company working with international imports and exports. We specialise in customs clearances, transit documentation, and compliance support for businesses trading globally.

After this apprenticeship

Potential full-time role for the right candidate.

Ask a question

The contact for this apprenticeship is:

ZENITH TRAINING LIMITED

Ian Wilkinson

Ianwilkinson@zenithtraining.org.uk

01919171097

The reference code for this apprenticeship is VAC2000017314.

Apply now

Closes in 13 days (Monday 16 March 2026 at 11:59pm)