Office Administrator Apprentice (Business Administrator assistant)
EMPOWERED PENSIONS LIMITED
EAST GRINSTEAD (RH19 2LQ)
Closes in 20 days (Monday 23 March 2026 at 11:59pm)
Posted on 23 February 2026
Contents
Summary
An exciting opportunity to join a young and vibrant pensions administration company. You will be working in a friendly and professional environment and provided with full training, support and encouragement to complete your apprenticeship and progress to achieve your career goals.
- Wage
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£13,741 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday 9am to 5pm.
35 hours a week
- Start date
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Wednesday 1 April 2026
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
An excellent opportunity for a motivated and organised individual to begin their career as an Office Administrator Apprentice, specialising in document management. This role provides practical, hands-on experience while working towards a recognised apprenticeship qualification. You will support the administration team in coordinating with clients and suppliers, maintaining accurate records and ensuring documents are managed efficiently across the business.
Key Responsibilities
- Assist with organising and maintaining electronic and paper filing systems
- Support document scanning, filing, archiving, and retrieval processes
- Help prepare, format, and distribute documents as required
- Ensure records are kept accurate and up to date
- Learn and follow document control procedures and company processes
- Updating and filing emails an coordinating with the team.
Provide general administrative support to the office team. - Assist with data entry and maintaining document registers
Support compliance and audit preparation activities
Where you'll work
FELCOURT FARM
FELCOURT
EAST GRINSTEAD
RH19 2LQ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
ASSOCIATED NEIGHBOUR TRAINING LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administrator Standard Level 3 all training and support provided to prepare for the end point assessment of the Level 3 standard
Functional skills as required.
More training information
- supported by the training provider with monthly meetings with a dedicated tutor.
- Quarterly tri part progress review with tutor and employer to ensure progress is on target.
Requirements
Desirable qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Team working
- Initiative
- Patience
- A will to learn and develop
- Punctual & reliable
Other requirements
Due to rural location based on Felcourt Farm, East Grinstead access to own transport will be of assistance. Please check that the location is accessible for you.
About this employer
Empowered Pensions are a young and vibrant company with continuing growth to meet the requirements of its expanding client base.
After this apprenticeship
Good future prospects for the right candidate on completion of the apprenticeship to progress within the company, with more responsibility and autonomy and further into more senior roles.
Ask a question
The contact for this apprenticeship is:
ASSOCIATED NEIGHBOUR TRAINING LIMITED
Andrew Greenslade
andrew.greenslade@neighbour-training.co.uk
01883742032
The reference code for this apprenticeship is VAC2000017252.
Apply now
Closes in 20 days (Monday 23 March 2026 at 11:59pm)