Travel Consultant Apprentice
TRAVEL THE GLOBE LIMITED
Barrow-In-Furness (LA14 5UN)
Closes in 10 days (Friday 13 March 2026 at 11:59pm)
Posted on 20 February 2026
Contents
Summary
Start your career with Travel The Globe! Earn while you learn as you train to become a qualified Travel Consultant. Gain hands-on experience handling holiday enquiries in person, by phone and email. If you’re passionate about travel and enjoy working with people, we’d love to hear from you!
- Wage
-
£14,526.20 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Check minimum wage rates (opens in new tab)
National Minimum Wage and National Living Wage rates - GOV.UK
The pay may be negotiated and may rise after a probation period has been successfully completed.
- Training course
- Travel consultant (level 3)
- Hours
-
5 Working days a week, this may include weekends. 9am- 5.30pm
You will need to be flexible to work between both Travel the Globe stores, based in Barrow-in- Furness and Ulverston located a short distance apart, accessible travel links available.
37 hours a week
- Start date
-
Monday 23 March 2026
- Duration
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1 year
- Positions available
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2
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
This apprenticeship opportunity will allow you to have first-hand experience in a busy award-winning Travel Agency surrounded by travel professionals.
Duties include:
- Meet and greet new and existing customers in store, providing a professional warm welcome
- Training and development, this may also include exciting opportunities to attending industry events in the UK and overseas
- Research and explore holiday enquiries using online platforms, reservation agents and email
- Booking clients holidays, providing first class end to end service
- Administration in all areas relating to travel
- Providing excellent customer service
- Working towards shop targets and individual KPI's
Where you'll work
Walney Road
Barrow-In-Furness
LA14 5UN
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
A S TRAINING (INTERNATIONAL) LIMITED
Training course
Travel consultant (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Geography: Source and provide reliable and relevant geographical information that will help inform enquiries, support customers’ travel decisions and close sales
- Travel Information: Source and provide accurate and relevant travel information that will ensure customers have a positive travel experience
- Industry Practice: Carry out transactions, using a range of reservation and booking systems, according to standard industry practices and the procedures of the business, ensuring that customers are offered travel options that will meet their individual needs within agreed deadlines
- Travel Options: Source travel options, work with relevant industry suppliers and produce detailed itineraries that best meet customers’ needs
- Product and Service: Match customer needs to products and services and identify opportunities to upsell, suggest alternatives, introduce an enhanced competitive offer when appropriate and always aim to maximise profit when closing the sale
- Customer: Engage customers by building rapport and take opportunities to adapt communication styles to match their needs and deliver an enhanced service which encourages repeat business and consistently aims to exceed their expectations
- Legal and Compliance: Conduct the business transaction in compliance with travel industry regulations, approved codes of practice and business policy and continuously monitor the process to ensure accurate information and advice is given to customers
- Industry Technology: Use technology effectively and efficiently and input data accurately in accordance with business procedures
- Business: Actively support business performance by meeting agreed targets and providing travel solutions for customers varying needs and budgets in a way that is profitable to the business
- Sales: Achieve and exceed commercial targets by applying selling techniques that are appropriate to all customer types, take opportunities to maximise sales for example by selling promotions and preferred supplier programmes and maximise financial performance by upselling, cross-selling and calculating fares and refunds accurately
- Team and Personal Performance: Work constructively with team members to deliver travel plans and experiences that meet customer needs and recognise opportunities for self and team development to improve performance
- Communication: Select and use appropriate methods of communication including digital technologies according to the customer and the nature of the travel details being conveyed, ensuring quotes and prices are presented accurately
- Sustainability: Adapt working practices to minimise the negative effect on the environment
Training schedule
- This apprenticeship forms part of a formal qualification, on successful completion you will achieve a Level 3 Travel Consultant advanced qualification that will be added to your digital achievement record
- Working with our chosen training provider you will be assigned a specialist Travel Assessor who be working closely with you throughout your apprenticeship to ensure you have a robust, enjoyable, and enriching journey
- Training will be carried out online/ face to face both individually and as part of a classroom, to ensure you have an enhanced experience
- You will be assigned 6 hours a week in the workplace to spend towards your qualification with full support from your Manager (mentor) and Assessor
- Learning first hand from specialist and peers you can become a fully fledge Travel Consultant in little over a 12 month period
Requirements
Desirable qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Customer care skills
- Administrative skills
- Team working
- Time keeping
- Geography
About this employer
Travel The Globe is a well-established independent Travel Agency. Providing a dedicated and personal holiday service for both business and leisure clients, located in Barrow-in-Furness and Ulverston, with over 250 years of combined travel experience.
After this apprenticeship
- On Successful completion of the Travel Consultant Level 3 apprenticeship, you may be offered a permanent position
Ask a question
The contact for this apprenticeship is:
A S TRAINING (INTERNATIONAL) LIMITED
info@as-training.co.uk
The reference code for this apprenticeship is VAC2000017100.
Apply now
Closes in 10 days (Friday 13 March 2026 at 11:59pm)