Business Administrator Apprentice
CDR ELECTRICAL SERVICES LTD
Stockton-On-Tees (TS16 0TA)
Closes in 15 days (Sunday 22 March 2026 at 11:59pm)
Posted on 20 February 2026
Contents
Summary
CDR Electrical are looking for a hardworking and organised individual to join their company assisting with all required administration tasks. This is a fantastic opportunity to gain hands-on experience in a busy, customer-focused environment while working towards the Level 3 Business Administration qualification.
- Wage
-
£15,704 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday 08:00 - 16:30, with a 30 minute unpaid break.
40 hours a week
- Start date
-
Monday 30 March 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Main Duties:
- Report to the office manager.
- Keep all CDR, Client spreadsheet and information up to date daily.
- Liaise with CDR Managers across Mechanical, Electrical and Building Disciplines to plan in work and keep up to date with new projects/reactive callouts.
- Take calls, respond to emails and queries from clients/potential clients.
- Plan in works for upcoming projects with assistance from managers across multiple disciplines.
- All worksheets from engineers to be completed the same day as work is completed.
- Ensure works are planned and executed on time and within budget.
- Place orders with wholesalers and ensure the materials are ordered in line with project specifications, where and when required.
- Place plant hire orders with hire companies where and when required.
- Book in future works with clients during all periods to ensure a constant flow of work.
- Ensure the office environment is always kept clean and tidy.
- Ensure any project variations are referred to the director before further work commences.
Where you'll work
6 Mandale Park
Urlay Nook Road, Eaglescliffe
Stockton-On-Tees
TS16 0TA
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
THE EDUCATION TRAINING COLLECTIVE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Level 3 Business Administration at Stockton Riverside College.
- Functional skills Maths and English, if required.
More training information
This apprenticeship will be all on-the-job with the employer, you won't need to attend college.
Requirements
Desirable qualifications
GCSE in:
- English (grade A*-C/9-4)
- Maths (grade A*-C/9-4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Initiative
- Time management
- Able to follow instructions
- Microsoft Office knowledge
- Willingness to learn
- Able to prioritise workload
- Hardworking
About this employer
We're a top Mechanical and Electrical company in England, providing cutting-edge solutions for various industries.
CDR M&E Services specialises in top-tier mechanical and electrical services, from design to maintenance. Our skilled team handles projects of all sizes.
Why Choose Us
Quality Assurance: Our priority is quality, safety, and efficiency.
Innovation: We stay updated with industry trends.
Client-Centric Approach: Tailored solutions for unique needs.
Environmental Responsibility: Commitment to sustainability.
Reliability: Meeting deadlines and exceeding expectations.
After this apprenticeship
An opportunity for a full-time position at the end of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
THE EDUCATION TRAINING COLLECTIVE
Anna Reeves
anna.reeves@the-etc.ac.uk
07436795883
The reference code for this apprenticeship is VAC2000016955.
Apply now
Closes in 15 days (Sunday 22 March 2026 at 11:59pm)