Apprentice Service and Repair (Breakdown) engineer
VIESSMANN LIMITED
Recruiting nationally
Closes on Wednesday 1 July 2026
Posted on 15 April 2026
Contents
Summary
This role will be based in Bristol. You'll gain practical experience installing, maintaining, and servicing gas boilers, heating systems, and heat pumps, helping to drive the shift towards low-carbon technologies. It’s a great opportunity to learn from experts, build practical skills, and be part of the future of sustainable heating.
- Wage
-
£20,000 a year
Check minimum wage rates (opens in new tab)
25 days holiday plus bank holidays
Benefits Central Platform hosting employee rewards and recognition initiatives and health and wellbeing resources. - Training course
- Gas engineering operative (level 3)
- Hours
-
Monday - Friday, Shifts to be confirmed.
40 hours a week
- Start date
-
Saturday 1 August 2026
- Duration
-
3 years
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Assist in the installation, maintenance, and repair of gas boilers, heating systems, and heat pumps
- Work under the supervision of qualified engineers to develop technical expertise
- Develop problem-solving skills and gain practical experience in real-world heating solutions
- Stay up to date with industry innovations and sustainable heating technologies
- Learn how to diagnose faults and carry out repairs effectively
- Follow health and safety regulations and company procedures
- Understand the role of heat pumps, electrification, and low -carbon technologies in achieving Net Zero
- Attend college sessions as part of the apprenticeship programme
- Maintain accurate records of work carried out
- Provide excellent customer service while working on-site
Where you'll work
Field based around Bristol
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SOUTH WEST CONSTRUCTION ACADEMY LIMITED
Training course
Gas engineering operative (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Comply with health and safety practices.
- Install and commission a range of primary appliances, for example central heating boilers, gas cookers, space heaters.
- Install and commission a range of secondary appliances, for example laundry appliances, water heaters and gas meters (not exceeding 6m3 in capacity).
- Carry out testing and safety checks applicable to the appliance chimney or flue type.
- Carry out routine maintenance and servicing of appliances and components.
- Identify and rectify faults in appliances and components.
- Decommission appliances and systems.
- Isolate the electrical supply to the appliance.
- Conduct electrical safety checks pre- and post-work.
- Undertake and document risk assessments.
- Source, read and follow technical documentation associated with equipment and installation requirements.
- Select, use and maintain tools, equipment and test instrumentation.
- Select and use personal protective equipment (PPE).
- Check and action inspection records and schedules.
- Identify unsafe situations or conditions and take action under IGEM G/11 Gas industry unsafe situations procedure.
- Use digital technology to access job, appliance and customer information.
- Complete and maintain work records including appliance and customer data in accordance with General Data Protection Regulations (GDPR).
- Communicate verbally with customers, including the provision of guidance on energy and efficiency measures specific to the appliance or system being worked on.
- Recycle, reuse, return defective components and dispose of waste.
- Carry out and record planned and unplanned learning and development activities.
- Apply equity, diversity and inclusion procedures.
- Comply with health and safety practices.
- Install and commission a range of primary appliances, for example central heating boilers, gas cookers, space heaters.
- Install and commission a range of secondary appliances, for example laundry appliances, water heaters and gas meters (not exceeding 6m3 in capacity).
- Carry out testing and safety checks applicable to the appliance chimney or flue type.
- Carry out routine maintenance and servicing of appliances and components.
- Identify and rectify faults in appliances and components.
- Decommission appliances and systems.
- Isolate the electrical supply to the appliance.
- Conduct electrical safety checks pre- and post-work.
- Undertake and document risk assessments.
- Source, read and follow technical documentation associated with equipment and installation requirements.
- Select, use and maintain tools, equipment and test instrumentation.
- Select and use personal protective equipment (PPE).
- Check and action inspection records and schedules.
- Identify unsafe situations or conditions and take action under IGEM G/11 Gas industry unsafe situations procedure.
- Use digital technology to access job, appliance and customer information.
- Complete and maintain work records including appliance and customer data in accordance with General Data Protection Regulations (GDPR).
- Communicate verbally with customers, including the provision of guidance on energy and efficiency measures specific to the appliance or system being worked on.
- Recycle, reuse, return defective components and dispose of waste.
- Carry out and record planned and unplanned learning and development activities.
- Apply equity, diversity and inclusion procedures.
Training schedule
Training will consist of on the job training as well as day release to a local college
Requirements
Essential qualifications
GCSE in:
- English (grade Grade C / 4 or above)
- Maths (grade Grade C / 4 or above)
Desirable qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
Other requirements
- Full UK driving licence
- Someone who is keen to learn, ask questions, and get involved and eager to develop.
- Good written English
- An interest in engineering, heating systems, and the transition to low-carbon technologies such as heat pumps.
- Good problem-solving skills, confidence, and strong communication skills.
- Computer literate and know the basics on Microsoft Office
About this employer
Viessmann, part of Carrier, are the world's leading manufacturer of high-efficiency heating and renewable energy systems, Viessmann offers what no one else can – a complete range of heating solutions designed for today, that meet the energy challenges of tomorrow.
All of our products are designed with the future in mind, and built to last so you can enjoy many years of worry-free home comfort.
We also offer mobile apps and smart home solutions to give you added control and convenience, so you can save time and money as well as reducing your environmental impact.
After this apprenticeship
- Learning from industry-leading experts and skilled engineers, you’ll develop the technical and practical skills needed for a successful future
- With expert mentoring, structured training, and clear career progression, we provide the perfect foundation for long-term success
Ask a question
The contact for this apprenticeship is:
SOUTH WEST CONSTRUCTION ACADEMY LIMITED
The reference code for this apprenticeship is VAC2000016477.
Apply now
Closes on Wednesday 1 July 2026
After signing in, you’ll apply for this apprenticeship on the company's website.