Apprentice Administration Assistant - REF 14914

HEALTH & FITNESS EDUCATION LTD

CHORLEY (PR7 7JN)

Closes on Monday 18 May 2026

Posted on 2 March 2026

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Summary

HFE (Health & Fitness Education) in Chorley are recruiting for an Apprentice Administration Assistant. The successful candidate will complete a Level 3 Business Administration Apprenticeship over the duration of 18 months.

Wage

£12,480 a year

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Training course
Business administrator (level 3)
Hours
Monday- Friday, 10am- 4pm, 20 minutes lunch (paid)

30 hours a week

Start date

Saturday 23 May 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • General administrative duties
  • Answering inbound phone calls from customers
  • Preparing course and enrolment materials
  • Maintaining accurate CRM records
  • Stock take and ordering
  • Communicating with teams, management, freelance staff, and centre contacts

Where you'll work

7 & 8 ROUNDHOUSE COURT
BARNES WALLIS WAY
BUCKSHAW VILLAGE
CHORLEY
PR7 7JN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

NORTH LANCS. TRAINING GROUP CIC

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Functional Skills
  • Work Based Learning
  • Business Administration Apprenticeship Level 3

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Reliable
  • Hardworking
  • Interested in the Industry
  • Reading & Writing skills

About this employer

HFE is the UK's most popular provider of personal training courses and fitness qualifications. With venues nationwide, we specialise in the blended learning model which combines a period of home study with practical weekend attendance. Join us to do more, learn more and become more.

After this apprenticeship

  • Progression onto Full-Time employment

Ask a question

The contact for this apprenticeship is:

NORTH LANCS. TRAINING GROUP CIC

Recruitment

recruitment@nltg.co.uk

01254395355

The reference code for this apprenticeship is VAC2000016373.

Apply now

Closes on Monday 18 May 2026

After signing in, you’ll apply for this apprenticeship on the company's website.