Housing & Property Management Apprentice - Lettings

J FLETCHER LIMITED

LEEDS (LS5 3HG)

Closes in 23 days (Friday 13 March 2026 at 11:59pm)

Posted on 17 February 2026

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Summary

Fletcher Properties in Leeds are seeking an exceptional team member to join their close-knit team. Through a comprehensive training programme, you’ll gain hands-on experience in every aspect of property management, setting you up for a rewarding career as their business continues to expand.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Housing and property management (level 3)
Hours
Monday to Friday, 9.00am - 5.30pm. Saturday, 10.00am - 2.00pm (1 in 2). WFH Thursday & Friday after initial training period

40 hours a week

Start date

Monday 16 March 2026

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Key Responsibilities

  • Maintaining and organising the lettings portfolio of 200+ properties
  • Assisting the Lettings Manager with daily duties relating to property management
  • Attending and reporting on inventories, mid-term inspections and checkout inspections
  • Attending property visits and reporting on property conditions
  • Attending viewings and taking offers/applications
  • Dealing with enquiries via the telephone, email and face to face
  • Speaking to renters & qualifying their needs
  • Building and maintaining strong client relationships (both renters and landlords)
  • Identifying and scheduling regular repairs
  • Organising, coordinating and following up on maintenance jobs
  • Reconciling and updating bank records
  • Complying with all Company rules and policies, specifically including Data Protection

Where you'll work

2A STATION PARADE
LEEDS
LS5 3HG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

RM TRAINING (UK) LIMITED

Training course

Housing and property management (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Customer Service: Apply a range of customer service skills in order to provide a professional, accurate, timely, ethical and non-judgemental front line service which meets the needs of a diverse range of customers and stakeholders
  • Communication: Demonstrate appropriate communication skills to enable timely identification and/or resolution of issues for customers and appropriate signposting to other colleagues and/or partner agencies.
  • Collaborative working: Work collaboratively with colleagues and partners to achieve individual, team and business targets.
  • Respond to vulnerability: Use skill and judgment to understand the needs of vulnerable individuals and groups(including those with complex needs) and respond appropriately
  • Information collection and sharing: Use a variety of methods to identify, collect and communicate technical and other information in a confident and effective manner.
  • Influencing and negotiating skills: Influence and negotiate with customers, partners and suppliers.
  • Self Management: Organise and plan their own work to ensure tasks are completed and deadlines met.
  • Problem Solving: Use a problem solving and flexible approach in their day to day duties.
  • Tools and Equipment: Effective use of IT equipment and software, through administration and the appropriate use of work equipment
  • Decision making: Effective decision making in order to apply the businesses objectives and priorities.

Training schedule

  • Housing and property management level 3 apprenticeship standard
  • 100% remote delivery over Teams

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Full UK driving licence
  • Own transport
  • Willingness to learn

About this employer

Who We Are:
Fletcher Properties stands as a beacon of reliability, fusing decades of experience with a forward-thinking approach to estate and letting agency services in Leeds, UK. Our commitment to aligning progressive thinking with local knowledge sets us apart in an ever-evolving property landscape.
Rooted Expertise:
With a legacy in the UK Property Industry, we bring to the table a wealth of knowledge and hands-on experience. Our team’s extensive background enables us to navigate the complex terrain of property services with finesse.

https://fletcherprops.com/ (opens in new tab)

After this apprenticeship

The possibility of joining the team full time after the completion of the apprenticeship may be available for the right candidate. However, this is not always guaranteed.

Ask a question

The contact for this apprenticeship is:

RM TRAINING (UK) LIMITED

The reference code for this apprenticeship is VAC2000016348.

Apply now

Closes in 23 days (Friday 13 March 2026 at 11:59pm)