Apprentice Auctioneer (Customer Service) - London

Cadmore Auctions LTD

Station ClosePotters Bar (EN6 1TL)

Closes on Tuesday 24 March 2026

Posted on 17 February 2026

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Summary

Cadmore Auctions LTD are looking for 2 new Apprentice Auctioneers. You will be studying toward your Customer Service Practitioner apprenticeship L2

Wage

£15,704 a year

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Training course
Customer service practitioner (level 2)
Hours
Monday - Friday & Every Other Saturday, 09:00 - 17:00

40 hours a week

Start date

Tuesday 31 March 2026

Duration

1 year

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

This role offers a unique opportunity to learn the art of auctioneering in a dynamic and fast-paced environment. As a Trainee Auctioneer, you will gain hands-on experience in the auction process, develop your public speaking skills, and learn how to engage with bidders effectively. This position is ideal for those with a passion for auctions, sales, and customer interaction.

To support our in-house photography team in preparing high-quality images for auction catalogues and online listings. This is an entry-level role designed for someone looking to develop practical photography and studio skills within a professional auction environment.

Responsibilities:

  • Assist in the preparation and conducting of auctions, including cataloguing items and setting up the live online auction
  • Learn to conduct live auctions under the guidance of experienced auctioneers
  • Engage with clerks during auctions, providing information about items and encouraging participation
  • Maintain accurate records of bids and sales during auctions
  • Collaborate with team members to ensure smooth operations before, during, and after each auction event
  • Participate in training sessions to enhance your auctioneering skills and knowledge of the industry
  • Prepare and Photograph auction items including jewellery, watches, handbags, antiques, art, collectibles, and silver
  • Set up and maintain studio lighting, backgrounds, and camera equipment
  • Ensure images are sharp, well-lit, colour-accurate, and consistent across catalogues
  • Capture required angles and detail shots (e.g. hallmarks, signatures, condition issues)
  • Name, organise, and upload images correctly to the auction management system
  • Work closely with cataloguers and admin staff to meet auction deadlines
  • Handle items carefully, following auction house handling and security procedures

Where you'll work

Station ClosePotters Bar
EN6 1TL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

PARAGON EDUCATION & SKILLS LIMITED

Training course

Customer service practitioner (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Use a range of questioning skills, including listening and responding in a way that builds rapport, determines customer needs and expectations and achieves positive engagement and delivery.
  • Depending on your job role and work environment: Use appropriate verbal and non-verbal communication skills, along with summarising language during face-to-face communications; and/or
  • Depending on your job role and work environment: Use appropriate communication skills, along with reinforcement techniques (to confirm understanding) during non-facing customer interactions.
  • Depending on your job role and work environment: Use an appropriate ‘tone of voice’ in all communications, including written and digital, that reflect the organisation’s brand.
  • Provide clear explanations and offer options in order to help customers make choices that are mutually beneficial to both the customer and your organisation.
  • Be able to organise yourself, prioritise your own workload/activity and work to meet deadlines.
  • Demonstrate patience and calmness.
  • Show you understand the customer’s point of view.
  • Use appropriate sign-posting or resolution to meet your customers needs and manage expectations.
  • Maintain informative communication during service recovery.

Training schedule

  • Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents
  • As one of the UK's largest and longest-established apprenticeship and training providers, we're proud to help organisations and individuals unlock their potential, and make skills really work for them
  • Upon completion of this 12 month Apprenticeship, you will have obtained your Customer Service Practitioner apprenticeship L2 Apprenticeship

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Administrative Skills
  • Attention to Detail
  • Customer Care Skills,

Other requirements

The closing date guidance, if a successful candidate is found before the advertised dates, the advert will close early.

About this employer

Cadmore Auctions offer free valuations and regular auctions of Jewellery, watches, fine arts, antiques and collectables in Potters Bar, Hertfordshire. We also have specialised auctions on a monthly basis for Militaria, Jewellery to Fine Art & Antiques.

After this apprenticeship

  • There is a possibility of being offered a full time role after successful completion of the apprenticeship

Ask a question

The contact for this apprenticeship is:

PARAGON EDUCATION & SKILLS LIMITED

The reference code for this apprenticeship is VAC2000016333.

Apply now

Closes on Tuesday 24 March 2026

After signing in, you’ll apply for this apprenticeship on the company's website.