Business Apprenticeship
GROUP INTERNATIONAL LIMITED
WOLVERHAMPTON (WV10 6AJ)
Closes in 8 days (Friday 13 March 2026 at 11:59pm)
Posted on 27 February 2026
Contents
Summary
We are looking for an Apprentice Business Administrator to join the team at Group International Ltd. We are a wholesale and retail precious metal bullion dealer based in Wolverhampton, operating leading websites for buying and selling precious metals.
- Wage
-
£15,704 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
08.45 - 17.15, Monday to Friday, with a 30-min lunch break.
40 hours a week
- Start date
-
Wednesday 1 April 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Deal with calls and emails from our UK customers
- Provide assistance and information on products, prices and availability to customers
- Receive and process orders
- Ensure high levels of customer satisfaction through excellent sales and after-sales service
- Meet and greet customers booked via appointment
- Process and pack orders
- Receive and process deliveries
- Deal with scrap precious metal receipts, test using the latest XRF equipment, value items and purchase
- General housekeeping tasks such as filing, data entry, and stock taking
- General administration tasks and provision of cover for absent colleagues as the business requires
Where you'll work
INNOVATION HOUSE
410 STAFFORD ROAD
WOLVERHAMPTON
WV10 6AJ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CITY OF WOLVERHAMPTON COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Business Administrator Level 3
- Training will take place with City of Wolverhampton College
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Administrative skills
- Number skills
- Team working
- Initiative
Other requirements
- DBS check is a compulsory requirement
- Previous experience in Accountancy will be desirable
- Well-developed listening and verbal communication skills for effective interaction with members of the public and staff at all levels
- Understanding of the structure and regulation of the business and the precious metals sector
- Development of inter-personal and team-working skills within a working environment
- Excellent telephone skills
- Proficiency in English
- Proficiency in maths
- Ability to retain knowledge and give advice and guidance about a range of different services
- Positive outlook and an enthusiasm for communicating the services offered by the company
- Flexibility to adapt to changing workload demands and new organisational challenges
- Ensure accuracy and confidentiality of information produced within the company
- Knowledge and experience of information technology including emails, Microsoft Word and Excel, and database usage
About this employer
We are looking for an Apprentice Business Administrator to join the team at Group International Ltd. We are a wholesale and retail precious metals bullion dealer based in Wolverhampton, operating leading websites for buying and selling precious metals. With over 20 years’ experience of supplying the finest quality precious metal products to investors and collectors from our world-renowned partners, we are a family run business, well known and respected within our industry.
After this apprenticeship
There may be the opportunity of a full-time position upon successful completion of an apprenticeship.
Ask a question
The contact for this apprenticeship is:
CITY OF WOLVERHAMPTON COLLEGE
The reference code for this apprenticeship is VAC2000016063.
Apply now
Closes in 8 days (Friday 13 March 2026 at 11:59pm)