Business Admin Level 3 Apprenticeship - Fostering Service

HAPPY HEARTS FOSTER CARE LIM

BIRMINGHAM (B16 8PF)

Closes in 31 days (Friday 20 March 2026 at 11:59pm)

Posted on 17 February 2026

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Summary

Are you looking fo an apprenticeship that has a real impact on both your and other people's lives? Then working as a Business Admin apprentice within the Foster Care sector could really be the right fit for you.

Wage

£16,500 a year

Check minimum wage rates (opens in new tab)

£16,500 - £18,000

Training course
Business administrator (level 3)
Hours
Mon-Wed Office 9 am-5 pm Thur & Fri hybrid 9 am-5 pm. Working from home but supported at all times by a team member.

36 hours a week

Start date

Wednesday 1 April 2026

Duration

1 year 2 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Maintain accurate digital and physical records for foster carers, children, and placements
  • Upload safeguarding reports, incident logs, and risk assessments to secure systems.
  • Handle confidential and sensitive information in line with GDPR and safeguarding policies
  • Track and update compliance checks such as DBS, references, medicals, and training certificates
  • Prepare and organise documentation for Ofsted inspections, audits, and fostering panels.
  • Update case management systems with visit notes, supervision records, and placement agreements
  • Manage shared inboxes and direct safeguarding‑related communications to the correct staff
  • Schedule meetings such as LAC reviews, supervision sessions, and panel hearings
  • Liaise with local authorities to request missing documents or confirm placement details
  • Maintain training logs and support the coordination of mandatory and refresher training
  • Ensure documents are correctly labelled, version‑controlled, and stored in restricted‑access folders

Where you'll work

RADCLYFFE HOUSE 66-68
HAGLEY ROAD
BIRMINGHAM
B16 8PF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

JUNIPER TRAINING LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Business Administrator Level 3 Apprenticeship
  • 20% off-the-job training
  • End-point assessment
  • English and maths functional skills if required 

Requirements

Essential qualifications

GCSE in:

maths & English (grade 4 - 9)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Confident Telephone manner
  • Empathetic and Caring

Other requirements

Passing a Disclosure and Barring Service (DBS) check.

18 Plus, due to the nature of the role and business.

About this employer

 

Happy Hearts Foster Care is a family-run fostering agency based in Birmingham, West Midlands, dedicated to providing safe, nurturing homes for children and young people who cannot live with their birth families. They operate with a strong ethos of support, empathy, and listening, and place high value on the wellbeing of both foster carers and children

Both directors were foster Carer’s them self for many years.

After this apprenticeship

Full-time role within the business.

Ask a question

The contact for this apprenticeship is:

JUNIPER TRAINING LIMITED

The reference code for this apprenticeship is VAC2000016061.

Apply now

Closes in 31 days (Friday 20 March 2026 at 11:59pm)