Foundation

Data & Learning Resources Administrator Apprentice

TRANSWORLD PUBLICATION SERVICES LIMITED

BIRMINGHAM (B3 2NH)

Closes in 24 days (Friday 13 March 2026 at 11:59pm)

Posted on 16 February 2026

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Summary

Foundation apprenticeships are introductory courses that help young people get started in an industry. You do not need to have any specific qualifications or experience to apply.

Anyone between 16 and 21 can start a foundation apprenticeship.

If you're between 22 and 24, you can start if you:

  • have an EHC plan
  • are in care or have been in care
  • are in prison or have been in prison

As a Data & Learning Resourcer you will support the accurate management of learner and apprentice data, update internal systems and spreadsheets, and generate meaningful reports. You will work closely with the Resource Manager to develop and maintain digital learning content on Moodle, including quizzes, resources and activities. 

Wage

£14,722.50 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Planned salary increase during review and appraisal at end of apprenticeship.

Training course
Software and data foundation apprenticeship (level 2)
Hours
Monday to Friday 8am to 4pm 30 minutes unpaid lunch break

37 hours 30 minutes a week

Start date

Monday 16 March 2026

Duration

8 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Data Management & Reporting

  • Maintain and update learner and apprentice records on the PICS system (including pre-apprentice and apprentice data)
  • Update and manage internal spreadsheets and databases with current, accurate information
  • Extract, evaluate and present data findings to support operational or learning decisions
  • Produce regular reports for internal teams and stakeholders
  • Digital Learning Support (Moodle)
  • Work with the Resource Manager to research and add new learning resources to the Moodle platform, including content, images and videos
  • Create and upload quizzes, questionnaires and interactive activities to enhance learner engagement
  • Ensure all Moodle resources are formatted correctly, accessible and aligned with learning objectives
  • Troubleshoot basic content issues and assist learners with access queries
  • Learner Feedback & Evaluation
  • Collect learner feedback from a variety of sources (surveys, quizzes, Moodle analytics, Kahoot sessions, etc.)
  • Analyse feedback to identify trends, strengths, and areas for improvement
  • Prepare feedback summaries and reports for internal use
  • Support the Resource Manager with implementing improvements based on findings
  • Administrative Support
  • Assist with general office and administrative tasks, including record filing, correspondence, scheduling, and coordination
  • Support the set-up of events, presentations or learner activities when required
  • Maintain professional documentation and update folders or systems as directed
  • Adhere to privacy, data protection and safeguarding policies in all administrative duties
  • Communication & Collaboration
  • Work collaboratively with internal teams, trainers, assessors and external stakeholders
  • Communicate effectively with learners to support access to learning materials and resolve queries
  • Represent the organisation professionally at all times in written and verbal communications

Where you'll work

THE OLD GUILD HOUSE
1 NEW MARKET STREET
BIRMINGHAM
B3 2NH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

TRANSWORLD PUBLICATIONS SERVICES LIMITED

Training course

Software and data foundation apprenticeship (level 2)

Understanding apprenticeship levels (opens in new tab)

Training schedule

  • An apprenticeship includes regular training at Protocol Consultancy Services in Birmingham (B3 2NH) with the training organisation
  • English and maths Functional Skills (if applicable)
  • Minimum of 6 hours off-the-job training per week at employer premises
  • One day per month training at Protocol Consultancy Services in Birmingham City Centre

Requirements

You do not need to have any specific qualifications or experience to apply for a foundation apprenticeship.

Other requirements

Passing a Disclosure and Barring Service (DBS) basic check

About this employer

We are an approved Work-Based Training Provider for the Department for Education. PCS is part of the Protocol Group of Companies and is a trading name of Transworld Publications Services Ltd. We deliver training across the West Midlands.

https://www.protocolgroup.org.uk/about-us/ (opens in new tab)

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

  • Business Administrator Level 3 or Digital Support Technician apprentice at Protocol Consultancy Services

Ask a question

The contact for this apprenticeship is:

TRANSWORLD PUBLICATIONS SERVICES LIMITED

The reference code for this apprenticeship is VAC2000015963.

Apply now

Anyone between 16 and 21 can start a foundation apprenticeship.

If you're between 22 and 24, you can start if you:

  • have an EHC plan
  • are in care or have been in care
  • are in prison or have been in prison

Closes in 24 days (Friday 13 March 2026 at 11:59pm)