Digital Product Manager Apprentice

Dals

STRETFORD (M32 0FP)

Closes in 13 days (Monday 16 March 2026)

Posted on 16 February 2026


Summary

This role plays a key part in helping shape our systems to meet the needs of clients, interpreters, and colleagues. You will be responsible for supporting the Product Team with research, process mapping, functional and technical specifications, and project coordination.

Wage

£14,722.50 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course
Digital product manager (level 4)
Hours
Monday to Friday, 9am - 5:30pm.

37 hours 30 minutes a week

Start date

Monday 23 March 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Support the Product Team in developing and improving systems so they best meet the needs of clients, interpreters and colleagues.
  • Work closely with Product Owners to assist with research, gather insights and contribute to product decision making.
  • Map and document processes to understand how systems and teams operate.
  • Help document functional and technical requirements for new or improved product features.
  • Assist in coordinating product-related projects, including planning, tracking progress and maintaining documentation.
  • Contribute to testing activities, helping ensure new features and system changes are delivered effectively.
  • Collaborate with colleagues across different teams to support the development and enhancement of digital products.
  • Maintain organised records, notes and updates to support smooth communication and project flow.

Where you'll work

FOURTH FLOOR
STATHAM HOUSE
TALBOT ROAD
STRETFORD
M32 0FP

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

QA LIMITED

Training course

Digital product manager (level 4)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Diagnose problems by breaking problems down systematically into component parts and identify the relationships between those parts.
  • Reflect critically on results/data/insights to identify improvements.
  • Utilise iterative and sequential methodologies as appropriate to develop products.
  • Work within a multi-disciplinary team through two or more phases of the product delivery lifecycle.
  • Manage the operational running of a live product or service.
  • Identify, understand, and define problems, analyse and help to identify the appropriate solution using relevant methodologies, principles and approaches.
  • Support the development of artifacts for assessment.
  • Translate back log and roadmap, and show how it aligns to strategy.
  • Identify users, who they are, and what their needs are, based on evidence.
  • Define user stories, write stories and acceptance criteria.
  • Engage various stakeholders, utilise the vision, goals, KPI’s and objectives for the product or service.
  • Ensure methods and techniques for structured reviews are applied, for example but not limited to peer review, formal technical review, user research and testing.
  • Utilise planning and prioritisation techniques to organise and manage the product backlog to deliver value and benefits.
  • Produce reports, roadmaps, plans to report progress and support governance processes and stakeholder management at various levels within the organisation.
  • Use product management life cycle tools and techniques. Where appropriate automate mechanical tasks such as scheduling, resource balancing, and time recording.
  • Manage, mitigate and investigate product risks and ensuring product meets the need of its users.
  • Use data to inform decision making.
  • Diagnose problems by breaking problems down systematically into component parts and identify the relationships between those parts.
  • Reflect critically on results/data/insights to identify improvements.
  • Utilise iterative and sequential methodologies as appropriate to develop products.
  • Work within a multi-disciplinary team through two or more phases of the product delivery lifecycle.
  • Manage the operational running of a live product or service.
  • Identify, understand, and define problems, analyse and help to identify the appropriate solution using relevant methodologies, principles and approaches.
  • Support the development of artifacts for assessment.
  • Translate back log and roadmap, and show how it aligns to strategy.
  • Identify users, who they are, and what their needs are, based on evidence.
  • Define user stories, write stories and acceptance criteria.
  • Engage various stakeholders, utilise the vision, goals, KPI’s and objectives for the product or service.
  • Ensure methods and techniques for structured reviews are applied, for example but not limited to peer review, formal technical review, user research and testing.
  • Utilise planning and prioritisation techniques to organise and manage the product backlog to deliver value and benefits.
  • Produce reports, roadmaps, plans to report progress and support governance processes and stakeholder management at various levels within the organisation.
  • Use product management life cycle tools and techniques. Where appropriate automate mechanical tasks such as scheduling, resource balancing, and time recording.
  • Manage, mitigate and investigate product risks and ensuring product meets the need of its users.
  • Use data to inform decision making.

Training schedule

The Digital Product Manager Apprenticeship is an 18-month programme that will equip learners with the skills and knowledge they need to become a successful digital product manager. They will learn how to:

  • Run research and discovery to develop products that deliver value.
  • Understand the user experience and design process.
  • Develop and manage product requirements.
  • Work with cross-functional teams to deliver products on time and on budget.
  • Measure and improve the success of products.

Apprentices will be able to move forward in their roles taking on more responsibility and more complex tasks related to Product Management. This programme is specifically aligned to The Institute for Apprenticeships’ Occupational Profile for Digital Product Manager Level 4.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Analytical skills
  • Team working

Other requirements

Entry requirements:

Entry requirements for this programme are as follows:

  • Level 3 Qualification (Apprenticeship/1 x A Level in any subject/BTEC etc.) 
  • OR equivalent work experience (typically 2 years in a relevant role) 

PLUS:

  • 5 x GCSE’s including English &mMaths at Grade 4 (C) or above.

You may also have a combination of qualifications and experience that demonstrates the minimum foundation needed for the programme. In this instance, you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application, you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

For more information, please visit the UK ENIC website. 

About this employer

At Dals, we enable people and organisations to tackle critical language challenges every day. Our interpreting and translation services cover more than 500 languages, including BSL and other non-spoken languages. We connect clients and their service users with crucial expertise whenever and wherever they need it—because the world is a better, fairer place when everyone is understood.

Our people are our future, and we take care of them. Through community partnerships and social value initiatives, we continuously work to ensure Dals has a positive impact on the world.

Company benefits

A huge range of exciting benefits are available!

After this apprenticeship

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Ask a question

The contact for this apprenticeship is:

QA LIMITED

The reference code for this apprenticeship is VAC2000015787.

Apply now

Closes in 13 days (Monday 16 March 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.