Learning and Development Apprentice
QTS GROUP LTD.
Preston (PR5 6EW)
Closes in 11 days (Monday 1 June 2026 at 11:59pm)
Posted on 18 May 2026
Contents
Summary
At QTS Group, learning isn’t a box-tick; it’s how we unlock safer, smarter, more sustainable performance. This role is for someone who wants to combine people-first energy with data-led thinking, building development experiences that make a measurable difference.
- Wage
-
Competitive
Competitive wage offered
- Training course
- Learning and development practitioner (level 3)
- Hours
-
Monday - Friday hybrid working 3 days office-based in Preston.
Hours of work 8.30 - 5pm
Some travel to other UK offices will be necessary.
40 hours a week
- Start date
-
Wednesday 1 July 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Coordinate and administer internal and external training programmes, including leadership and business skills development.
- Support the design, preparation, and delivery of learning materials, presentations, workshops, and digital resources.
- Ensure learning sessions are effectively organised, learner‑focused, and accessible, supporting both face‑to‑face and blended learning approaches.
- Act as a key point of contact for learners, facilitators, managers, and training providers to ensure smooth delivery of learning interventions.
- Assist with the coordination of apprenticeship and graduate programmes, liaising with training providers and internal stakeholders.
- Track learner progress, ensuring accurate and up‑to‑date records.
- Provide first‑line support to apprentices and line managers regarding programme requirements and development activity.
- Maintain and update the Learning Management System (LMS) and related records, ensuring content and learner data are current, accurate, and user‑friendly.
- Monitor attendance, completion, and compliance data, supporting organisational reporting requirements.
- Maintain accurate records of employee development activity
- Collate data regarding learning effectiveness through learner feedback, attendance, and basic performance metrics.
- Prepare reports and dashboards on learning activity, compliance status, and development outcomes.
- Contribute ideas for continuous improvement, innovation, and the use of digital learning tools.
- Act as a positive and proactive liaison between HR, site teams, managers, and external providers.
- Respond to learning and development queries from employees and managers in a timely and professional manner.
- Promote learning initiatives through internal communications and engagement activity.
- Support the Senior L&D Business Partner with the roll‑out of group wide talent development initiatives.
- Demonstrate professional behaviours aligned to ethical, inclusive, and learner‑centred practice.
- Manage workload effectively, prioritising tasks to meet deadlines in a fast‑paced environment.
- Stay informed about best practices, industry trends, and learning innovations.
- Undertake ongoing professional development and complete the Level 3 Learning & Development Practitioner or L5 Learning Development Partner apprenticeship (whichever is applicable).
Where you'll work
39-40 Dollywaggon Way
Bamber Bridge
Preston
PR5 6EW
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
MBKB LTD
Training course
Learning and development practitioner (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Identification of training/learning needs: Identify and analyse learning needs: establish team and individual capability and learning gaps, in line with organisational performance outcomes and to enable effective evaluation. This may include the needs of the staff impacted by the move to a net carbon zero economy by 2050 and the requirements for a just transition.
- Identification of training/learning needs: Use sound questioning and active listening skills to understand requirements and establish root causes i.e. establishing that it really is a learning/training need, before developing L&D solutions.
- Identification of training/learning needs: Consult with stakeholders to draw out relevant information and provide feedback to inform learning and training needs requirements.
- Identification of training/learning needs: Use effective analytical skills to seek out and analyse information.
- Identification of training/learning needs: Take ownership through to resolution, escalating complex situations as appropriate
- Training/Learning design: Design, construct and structure training / learning resources to meet a variety of needs, which will include:
- Training/Learning design: Research of delivery options and resources including digital / online / blended solutions (including identifying existing resources)
- Training/Learning design: Planning programmes / sessions / modules
- Training/Learning design: Selecting appropriate delivery methods
- Training/Learning design: Designing creative, engaging, appropriate, and inclusive learning activities (could be e-learning, digital collaboration, group sessions, blended etc.)
- Training/Learning design: Developing materials and resources to support learning.
- Training/Learning delivery: Confidently engage all learners in structured learner-centered training, primarily of ‘content-driven’ training resources.
- Training/Learning delivery: Plan, organise and prepare for a training/learning event/intervention in a timely fashion
- Training/Learning delivery: Interact with learners of varying abilities, using a broad range of techniques and carefully planned and executed questioning techniques.
- Training/Learning delivery: Facilitate and deliver learning in a face-to-face, blended and digital environment as appropriate.
- Training/Learning delivery: Monitor a learner’s progress and deliver motivational and developmental feedback.
- Training/Learning delivery: Manage participation, attitudes and behaviours to reach learning objectives.
- Training/Learning delivery: Use effective coaching skills to enable learners to achieve learning objectives.
- Evaluation: Evaluate the impact of learning solutions - measure and assess development initiatives for effectiveness, business relevance, efficiency, and continually seek ways to improve learning solutions.
- Evaluation: Build evaluation mechanisms for learning outcomes including the use of quantitative and qualitative feedback where appropriate.
- Evaluation: Apply techniques to analyse the impact of training from learners’ experience.
- Communication and Interpersonal: Communicate and influence through a range of media e.g. phone, face-to-face, email, online / virtual, adapting their style to their audience.
- Communication and Interpersonal: Build trust and sound relationships with customers/learners/colleagues.
- Communication and Interpersonal: Handle conflict and sensitive situations professionally and confidentially.
- Teamwork and Collaboration: Consistently support colleagues / collaborate within the team and L&D to achieve results.
- Teamwork and Collaboration: Build and maintain strong working relationships with others in the L&D team, HR and the wider business as required.
Training schedule
Requirements
Essential qualifications
GCSE in:
- English (grade 3)
- Maths (grade 3)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Analytical skills
- Team working
- Initiative
- Non judgemental
- Patience
Other requirements
There is a requirement to travel, so a driving licence would be an advantage.
About this employer
We are one of the country’s leading railway contractors providing specialist services in a variety of disciplines. With UK-wide reach we’re able to provide efficient, high-quality work no matter the remit.
QTS Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age.
https://www.qtsgroup.com (opens in new tab)
Company benefits
Company Pension
Flexible working
25 days holiday per year plus bank holidays
Cycle to Work scheme
Range of optional benefits
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
The apprenticeship leads on to a full-time, permanent role as a Learning Development Practitioner with QTS. QTS supports career progression, and it the expected progression route will be via further HR or Management qualifications.
Ask a question
The contact for this apprenticeship is:
MBKB LTD
recruitment@qtsgroup.com
The reference code for this apprenticeship is VAC2000015632.
Apply now
Closes in 11 days (Monday 1 June 2026 at 11:59pm)