Administration Assistant Apprentice

CHARACTER MAILING SERVICES LTD

LIVERPOOL (L70 1JL)

Closes in 12 days (Friday 27 February 2026 at 11:59pm)

Posted on 13 February 2026

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Summary

Working with inhouse social media teams, assisting in the creation of social media posts for the company.

Listing stock on company sales channels including Vinted and Ebay.

Assisting in the processing of customer projects, helping staff in packing areas.

 

• Wage:

  £11,778 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Check minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: Monday - Friday (30 Hours)

  30 hours a week

• Start date:

  Monday 9 March 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Clerical work including answering phones helping with general business admin.  Responding to client emails, attending staff and customer meetings.

Accompanying account managers directors to sales events and client review meetings

Working with inhouse social media teams, assisting in the creation of social media posts for the company.

Listing stock on company sales channels including Vinted and Ebay.

Assisting in the processing of customer projects, helping staff in packing areas.

 

Where you'll work

HEYSHAM ROAD
LIVERPOOL
L70 1JL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE LEARNING FOUNDRY LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Business Administartor Apprenticeship.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Team working
• Non judgemental
• Patience

About this employer

Distribution and Mailing Company based in Netherton/Aintree.   

Store and distribute media and commercial goods for numerous clients.  Shipping into the UK and Global markets.

After this apprenticeship

A permanent position will be considered post apprenticeship.

Ask a question

The contact for this apprenticeship is:

THE LEARNING FOUNDRY LIMITED

The reference code for this apprenticeship is VAC2000015496.

Apply now

Closes in 12 days (Friday 27 February 2026 at 11:59pm)