Business to Business Sales Degree Apprentice
EXPERIAN LIMITED
London (SW1E 5JL)
Closes on Friday 20 March 2026
Posted on 12 February 2026
Contents
Summary
Business-to-Business (B2B) sales is an exciting area at Experian, which provides data quality software to a range of clients. Our products help organisations improve their data so they can serve their customers better.
- Wage
-
£27,200 a year
Check minimum wage rates (opens in new tab)
Competitive starting salary plus company benefits
- Training course
- Business to business sales professional (integrated degree) (level 6)
- Hours
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Monday to Friday, 9am-5:30pm.
37 hours 30 minutes a week
- Start date
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Tuesday 1 September 2026
- Duration
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3 years
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
You'll join our Customer Success team, who make sure our clients are happy, supported, and get value from working with us. The team focuses on retaining our existing client base and finding ways to capitalise on opportunities to grow these relationships by identifying new business opportunities. In simple terms, they build strong connections, give great service, and help clients love working with Experian.
Day-to-day, as a Customer Success Apprentice, you will:
- Work towards your retention and renewal targets, making sure clients are happy and stay on track with their contracts.
- Build and maintain strong relationships with customers through regular phone and email contact, understanding their goals and challenges.
- Explain the value of our products clearly, helping customers understand how Experian’s Data Validation solutions support their needs.
- Spot opportunities to upsell or cross-sell, using conversations with customers to identify where they might benefit from additional products or features.
- Use Salesforce CRM daily to stay organised, manage your accounts, and keep accurate forecasts for the next three months.
- Identify and manage potential renewal risks early, supporting customers who may need extra help and working to resolve any issues.
- Collaborate with a wide range of colleagues across the business to deliver a great customer experience and support overall growth.
- Share customer feedback internally, acting as the “voice of the customer” to help us continue improving our service.
Where you'll work
80 Victoria Street
London
SW1E 5JL
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
MIDDLESEX UNIVERSITY
Training course
Business to business sales professional (integrated degree) (level 6)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Working with others: Influential, able to conduct stakeholder analysis and develop strong relationships at all levels, internally and externally, to build trust. Interacts professionally and ethically maintaining a positive and flexible attitude. Demonstrates emotional intelligence.
- Consultative Selling: Works with customers to identify new business and market challenges, utilising insights and good questioning and listening techniques. Identifies strategic & innovative solutions integrating products and excellent service solutions, to meet customer needs.
- Pitching: Leads a confident, clear and compelling sales pitch in front of a customer, which builds rapport, establishes credibility and delivers commercial benefit. Handles questions, objections and demonstrates the value of the proposal in a clear, quantifiable way.
- Negotiation and Closing: Applies the principles of negotiation, develops strategies and tactics to a mutually agreeable outcome, ensuring both customer and supplier leave committed to the outcome.
- Psychology of Sales: Critically reflects on the different psychological needs of customers and other key stakeholders in the buying/selling process. Takes into account strategic and organisational context when adapting their sales approaches, by using the psychological models pertinent to developing positive and ethical buyer and seller relationships.
- Leveraging Digital Business: Adopts different approaches to social selling & digital technologies which aid the sales process. Develops a digital selling strategy that leverages social selling to support lead generation, nurturing and customer engagement. Develops digital networks and drives insight-led engagements. Measures results and return on investment.
Training schedule
Alongside your role, you'll complete a Business-to-Business Sales Degree Apprenticeship with one of our partner universities, which takes 3 years and is delivered through blended learning. You will bring what you learn in the classroom straight into your role!
More training information
You'll get amazing support from the wider sales and support teams, helping you build your network, grow your confidence, and understand how our business works.
If you're organised, motivated by goals, and enjoy building strong relationships, this apprenticeship could be the perfect fit. You'll make a real impact on business success from day one.
Requirements
Essential qualifications
GCSE in:
- English (grade 4 or above)
- Maths (grade 4 or above)
A Level in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Team working
About this employer
Experian has been named one of the 2025 World’s Best Workplaces™ by Fortune and Great Place to Work® for the second year in a row. We are a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 23,300 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com
Company benefits
- Core benefits include pension, bupa healthcare, sharesave scheme and more!
- 25 days annual leave with 8 bank holidays and 3 volunteering days. You can also purchase additional annual leave.
After this apprenticeship
Our apprenticeships are permanent opportunities, and you'll take part in our 2-year structured Early Careers Development Programme, which is packed with workshops, short-courses and online material designed to help kick-start your career.
Ask a question
The contact for this apprenticeship is:
MIDDLESEX UNIVERSITY
The reference code for this apprenticeship is VAC2000015230.
Apply now
Closes on Friday 20 March 2026
After signing in, you’ll apply for this apprenticeship on the company's website.