Support Worker Apprentice
BARCHESTER HEALTHCARE LIMITED
High Grange Avenue (TS23 3TY)
Closes in 27 days (Thursday 12 March 2026)
Posted on 13 February 2026
Contents
Summary
Do you want to earn while you learn in a career where you can really make a difference every day? Billingham Grange has an opportunity to join their team as a Support Worker apprentice. You will develop the skills and knowledge to be able to provide high quality and compassionate care and support to individuals within the Barchester hospital.
- Wage
-
£19,827.60 a year
- Training course
- Adult care worker (level 2)
- Hours
-
Shifts including weekends, between 7.45am - 8.00pm. Shifts to be discussed at interview stage.
30 hours a week
- Start date
-
Tuesday 1 September 2026
- Duration
-
1 year 2 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
As a Support Worker apprentice with Barchester you will be supporting Nurses, Doctors and other health professionals to deliver excellent care to patients. This includes supporting with personal care, meaningful and therapeutic activities. You will promote independence utilising a range of skills including clinical risk management and safe and therapeutic observations, using a least restrictive approach at all times. You will focus on delivering outstanding person-centred care to residents at all times.
Responsibilities include:
- Providing personalised, high-quality care to residents while respecting their wishes and ensuring comfort
- Ensuring compliance with company policies and procedures and all statutory and mandatory training is completed
- Building relationships with colleagues, patients, families and friends
- Completing reasonable tasks within your competency as requested by Nursing staff and members of the MDT, including Hospital Director
- Undertaking and successfully completing an apprenticeship at Level 2 in Adult Social Care
Barchester recognise that you and your role is pivotal in shaping the future of our organisation. That’s why in return for your dedication, you’ll receive a competitive salary plus our sector-leading benefits and rewards, such as;
- Pension scheme
- Retail discounts & savings
- Wellbeing support
- Awards and recognition schemes and more!
Where you'll work
High Grange Avenue
TS23 3TY
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
REALISE LEARNING AND EMPLOYMENT LIMITED
Training course
Adult care worker (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Support individuals they are working with according to their personal care/support plan
- Ask for help from an appropriate person when not confident or skilled in any aspect of their role
- Provide individuals with information to enable them to have a choice about the way they are supported
- Encourage individuals to participate in the way their care and support is delivered
- Ensure the individual knows what they are agreeing to regarding the way in which they are supported
- Contribute to the on-going development of care/support plans for the individual they support
- Support individuals with cognitive, physical or sensory impairments
- Ensure dignity is at the centre of all work with the individuals they support, their families, carers and advocates
- Demonstrate all work is person centred, accommodating the individual’s needs, wishes and preferences
- Demonstrate empathy (understanding and compassion) for individuals they support
- Demonstrate courage in supporting people in ways that may challenge their personal/cultural beliefs
- Speak clearly and exhibit positive non-verbal communication to individuals, families, carers and advocates
- Use the preferred methods of communication of the individual they support according to their language, culture, sensory needs and their wishes
- Identify and take steps to reduce environmental barriers to communication
- Demonstrate they can check for understanding
- Write clearly and concisely in records and reports
- Keep information safe and confidential according to agreed ways of working
- Recognise potential signs of different forms of abuse
- Respond to concerns of abuse according to agreed ways of working
- Recognise, report and challenge unsafe practices
- Promote the health and wellbeing of the individual they support
- Move people and objects safely
- Demonstrate how to reduce the spread of infection, including use of best practice in hand hygiene
- Demonstrate the promotion of healthy eating and wellbeing by ensuring individuals have access to fluids, food and nutrition
- Demonstrate how to keep people, buildings and themselves safe and secure
- Carry out fire safety procedures when required
- Use risk assessments to support individuals safely
- Recognise symptoms of cognitive impairment, e.g. Dementia, learning disabilities and mental health
- Monitor and report changes in health and wellbeing for individuals they support
- Reflect on your own work practices
- Demonstrate the development of their own skills and knowledge, including core skills in writing, numbers and information technology
- Demonstrate their contribution to their development plan
- Demonstrate ability to work in partnership with others to support the individual
- Identify sources of support when conflicts arise with other people or organisations
- Demonstrate they can work within safe, clear professional boundaries
- Show they can access and apply additional skills required to perform the specific job role competently
Training schedule
Your full role and responsibilities will be set out by your employer. They will provide you with all of the on-the-job training you need to up-skill in your role, and your off-the-job learning will be incorporated as part of your working day.
You will be working towards the Level 2 Adult Care Worker apprenticeship standard, which includes:
- Knowledge, Skills and Behaviours
- Level 3 Diploma for the Adult Care Worker
- Level 2 Functional Skills in maths and English (if required)
This will be delivered through your dedicated training provider, Realise.
Requirements
Desirable qualifications
GCSE or equivalent in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Attention to detail
- caring
- Communication Skills
- Customer care skills
- Friendly
- Initiative
- Non judgemental
- Patience
- Problem solving skills
- Team working
About this employer
Billingham Grange provides treatment and care for individuals experiencing enduring mental health illness and behaviour that may challenge. It is a 50-bedded Independent Hospital with three age and gender-specific wards. Billingham Grange providers treatment and care under the provision of the Mental Health Act, DoLS, or as an Informal Patient. Patients treatment and care pathways are formulated, delivered and reviewed by a highly skilled multidisciplinary team supported by our resident Mental Health Act Administrator. Our multidisciplinary team works in collaboration with patients, families and community agencies to develop effective treatment programmes for improving quality of life and maximising independence.
After this apprenticeship
Barchester prioritises professional development through ongoing training opportunities. Multiple pathways available on completion of apprenticeship, including a potential pathway into nursing.
Ask a question
The contact for this apprenticeship is:
REALISE LEARNING AND EMPLOYMENT LIMITED
The reference code for this apprenticeship is VAC2000015075.
Apply now
Closes in 27 days (Thursday 12 March 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.