Business Administration Apprentice
SPRINGS OF JOY CARE SOLUTION (SOJ) C.I.C.
NOTTINGHAM (NG7 7ER)
Closes in 15 days (Monday 2 March 2026 at 11:59pm)
Posted on 12 February 2026
Contents
Summary
Springs of Joy One Solution is a growing, values-led organisation providing high-quality care and support services. As a Business Administration Apprentice, you will join a supportive team, gain hands-on office experience, and develop key administrative and organisational skills while working towards a recognised qualification.
- Wage
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£14,722.50 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
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Monday to Friday, 9.00am to 5.00pm. To be confirmed at interview.
37 hours 30 minutes a week
- Start date
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Monday 16 March 2026
- Duration
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1 year 6 months
- Positions available
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2
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
About the Role – Business Administration Apprentice
As a Business Administration Apprentice, you will play an important role in supporting the day-to-day operations of the business while working towards a nationally recognised qualification. This is an excellent opportunity to gain practical office experience, develop key administrative skills, and build a career within health and social care administration.
Key Duties and Responsibilities include:
- Providing general administrative support to the management and care teams
- Answering telephone calls, responding to emails, and handling enquiries professionally
- Maintaining accurate records, databases, and filing systems (both digital and paper-based)
- Supporting with staff and client documentation, including contracts, care records, and compliance paperwork
- Assisting with scheduling, rotas, and appointment coordination
- Supporting recruitment processes, such as arranging interviews and preparing onboarding paperwork
- Inputting data and supporting reporting requirements
- Ensuring confidentiality and data protection at all times
- Assisting with audits, quality checks, and general office organisation.
- Completing apprenticeship training, coursework, and off-the-job learning as required
- This role is ideal for someone who is organised, reliable, and eager to learn, with an interest in business administration within the care sector
Where you'll work
91 ISANDULA ROAD
NOTTINGHAM
NG7 7ER
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
NOTTINGHAM COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administrator Level 3 - https://skillsengland.education.gov.uk/apprenticeships/st0070-v1-0
Functional Skills level 1 / 2 if needed.
Please click on the link above for more information regarding End Point Assessment.
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Problem solving skills
- Administrative skills
- Analytical skills
- Team working
- Willingness to learn
About this employer
Springs of Joy Care Solution is a Nottingham-based home care and support provider committed to delivering high-quality, person-centred services across Nottinghamshire and surrounding areas. They offer flexible 24/7 care and support, including personal care, domestic help, learning disability support, community care, and end-of-life care tailored to individual needs. The organisation also specialises in supplying emergency and short-notice skilled care staff to care homes and supported living settings, with teams fully trained in key health and social care areas such as dementia awareness, infection control, moving and handling, safeguarding, first aid, and person-centred care.
After this apprenticeship
Potential opportunity for a permanent role within the company following successful completion of the apprenticeship if there is capacity.
Ask a question
The contact for this apprenticeship is:
NOTTINGHAM COLLEGE
The reference code for this apprenticeship is VAC2000015072.
Apply now
Closes in 15 days (Monday 2 March 2026 at 11:59pm)