Business Administrator Apprenticeship

MARTIN & GERARD ELECTRICAL CONTRACTORS LTD

HARROGATE (HG2 8PB)

Closes in 27 days (Tuesday 31 March 2026 at 11:59pm)

Posted on 24 February 2026

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Summary

  • We are looking for a highly motivated and committed apprentice to join a successful electrical contracting business
  • The role includes providing excellent administrative support to the business management team. We will support you and offer excellent opportunities for future development

Wage

£14,722.50 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday 8.30am until 4.30pm. No weekends or evenings required.

37 hours 30 minutes a week

Start date

Wednesday 1 April 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Answer the telephones, take messages and deal with client enquiries
  • Diary management
  • Coordinate client warranty information excel spreadsheet programme and update daily
  • Coordinate warranty appointments
  • Support with health and safety compliance
  • Handle customer service queries in a professional and proactive manner
  • Support the preparation of education materials for the team of operational electricians
  • Support HR procedures
  • Coordinate small works invoicing
  • Use and maintain office equipment
  • Filing and general office duties
  • Maintain stock and order office supplies

Where you'll work

10 CROWN HOUSE
HORNBEAM SQUARE NORTH
HARROGATE
HG2 8PB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

LUMINATE EDUCATION GROUP

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • This apprenticeship will be totally workbased
  • Your assessor will visit you in the workplace to set tasks, observe practice, provide feedback and complete reviews

Requirements

Desirable qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Customer care skills
  • Administrative skills
  • Team working
  • Willingness to learn
  • Can do attitude

Other requirements

  • The role is office based in Harrogate
  • We are a small administrative team that work closely together. Team work and having a 'can do' attitude are essential to the role
  • We are keen to invest in the right person for the long term
  • DBS not required
  • May need to attend construction site for health and safety training purposes

About this employer

  • Martin & Gerard (Electrical Contractors) Ltd. was established in Harrogate in 1983 and offers the construction and related industries over 30 years expertise in electrical contracting.

  • Since formation, our company has grown from strength to strength, providing a fully comprehensive, competitively priced service.

  • We value our clients and are committed to quality craftsmanship, value and customer care. Our company is very much ‘team-oriented’, with both office and site-based staff dedicated to providing first-class service.

  • We take pride in offering quality workmanship and service to all our clients and endeavour to complete projects on time, to specification and within budget.

  • Health & safety is of paramount importance to us and, to this end, we employ Wirehouse as Health & Safety Consultants, who constantly keep us up-dated on the latest regulations. Our safety record is excellent and we instil in all our employees the need for constant vigilance with regard to health and safety.

     

https://martinandgerard.co.uk/ (opens in new tab)

Company benefits

  • Work place pension scheme
  • 20 days holiday per year + Bank holidays
  • Some refreshments provided

After this apprenticeship

  • Upon successful completion, you may wish to pursue an area of business interest such as Human Resource Management, Customer Care, Health and Safety or Business Management
  • Future career opportunities will be based on the company's needs and link with the learning components of a Business Administrator Apprenticeship

Ask a question

The contact for this apprenticeship is:

LUMINATE EDUCATION GROUP

The reference code for this apprenticeship is VAC2000015056.

Apply now

Closes in 27 days (Tuesday 31 March 2026 at 11:59pm)