IT Apprentice
BELLWAY HOMES LIMITED
Newcastle Upon Tyne (NE13 8BF)
Closes in 29 days (Friday 13 March 2026)
Posted on 11 February 2026
Contents
Summary
At Bellway, our people drive our success. We’re committed to creating an inclusive, supportive workplace where everyone can thrive. We offer flexibility and adjustments to help you succeed - just ask us how.
Our Group Head Office, based in Woolsington, Newcastle Upon Tyne, is recruiting for an IT Apprentice.
- Wage
-
£18,000 a year
- Training course
- IT solutions technician (level 3)
- Hours
-
35 hours per week. Days and hours to be confirmed.
35 hours a week
- Start date
-
Thursday 3 September 2026
- Duration
-
1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
The role of IT Systems Apprentice reports to the Group Head of Infrastructure and assists the Infrastructure Team with infrastructure and technical maintenance tasks, as well as participating in projects covering a wide variety of disciplines in IT, including Security, Network, Cloud and on-prem Infrastructure.
You’ll learn:
- The fundamentals of how IT systems interact, such as how changes or problems server-side will impact end users
- Change management
- How a large business works with Public Cloud and on-prem infrastructure
- Troubleshooting techniques which will apply across a variety of career paths in IT
- How to prioritise different tasks and incidents ranging from low to critical, system down scenarios, and manage workload around priority
- The end-to-end process of a business needs to be addressed with an IT solution
- How to work effectively both independently and in a dynamic and responsive team
- Work and shadow our MSP building and maintaining systems onsite, with the chance to visit our divisional offices for maintenance work
Where you'll work
Woolsington House
Woolsington
Newcastle Upon Tyne
NE13 8BF
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BALTIC TRAINING SERVICES LIMITED
Training course
IT solutions technician (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Work at any stage of the solution lifecycle.
- Interpret client requirements.
- Prioritise tasks to work within agreed project plans.
- Ensure resources are used efficiently and responsibly.
- Design solutions to meet client and business requirements.
- Identify technical solutions using creative and critical thinking.
- Install hardware or software, either physically or virtually.
- Search and use different types of data or information sources.
- Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
- Deploy and implement solutions, supporting change management practices.
- Create and maintain documentation in accordance with best practice and organisational requirements.
- Support multiple contemporary or legacy solutions to required levels of service.
- Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
- Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
- Apply continuous professional development CPD to support their own learning, business needs and technical developments.
- Work at any stage of the solution lifecycle.
- Interpret client requirements.
- Prioritise tasks to work within agreed project plans.
- Ensure resources are used efficiently and responsibly.
- Design solutions to meet client and business requirements.
- Identify technical solutions using creative and critical thinking.
- Install hardware or software, either physically or virtually.
- Search and use different types of data or information sources.
- Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
- Deploy and implement solutions, supporting change management practices.
- Create and maintain documentation in accordance with best practice and organisational requirements.
- Support multiple contemporary or legacy solutions to required levels of service.
- Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
- Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
- Apply continuous professional development CPD to support their own learning, business needs and technical developments.
Training schedule
Qualification:
Level 3 Microsoft IT Support Technician
Training:
Your training will be delivered virtually by Baltic Apprenticeships
Requirements
Essential qualifications
GCSE in:
- English (grade 4/C or above)
- Maths (grade 4/C or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Attention to detail
- Team working
- Initiative
- Non judgemental
About this employer
Bellway is a FTSE 250 house builder, headquartered in Newcastle upon Tyne, which operates 23 trading divisions across England, Scotland and Wales. The company has grown from a family firm, established more than 75 years ago, into a respected national brand. Bellway began as a small family business in 1946 - with a passion for building exceptional quality homes in carefully selected locations, inspired by the needs of real families. To this day, we maintain these same core values, combining our decades of expertise with the level of personalised care that Bellway is known for.
After this apprenticeship
By the end of an apprenticeship, you'll have the skills and knowledge needed for your chosen career along with practical experience and a nationally recognised qualification.
Ask a question
The contact for this apprenticeship is:
BALTIC TRAINING SERVICES LIMITED
The reference code for this apprenticeship is VAC2000014926.
Apply now
Closes in 29 days (Friday 13 March 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.