School Administrator Apprentice

ODYSSEY COLLABORATIVE TRUST

Derby (DE21 7QW)

Closes in 17 days (Wednesday 4 March 2026 at 11:59pm)

Posted on 11 February 2026

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Summary

Start your admin career in a friendly and supportive school known for developing apprentices. Develop strong organisational skills whilst supporting daily operations. You'll offer confidential and efficient administrative support within our school office. 

Wage

£13,741 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

After 12 months, if you are over the age of 19, your wage will rise to the national minimum wage for your age.

Salary is pro-rata across the year.

Training course
Business administrator (level 3)
Hours
Monday - Friday, 8.15am - 3.45pm. Term Time Only 39 weeks

35 hours a week

Start date

Wednesday 1 April 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

You will receive comprehensive training from our admin team and your apprenticeship provider. Additionally, you will be given dedicated study time and support to help you successfully complete your apprenticeship.

Your daily tasks will include:

  • Welcoming visitors and managing reception duties
  • Producing a variety of documents using software packages such as Microsoft Word and Excel
  • Handling standard enquiries by telephone or in person from pupils, parents, staff, and the wider community
  • Maintaining stationery stock levels
  • Assisting with the creation of the school newsletter
  • Sending out communications via parent mail
  • Scheduling and organising appointments and meetings
  • Supporting the preparation and coordination of school events
  • Managing and updating school records and databases
  • Assisting with filing and other administrative tasks
  • Supporting the implementation of school policies and procedures
  • Collaborating with staff to ensure a smooth daily operation of the school office

Where you'll work

Arundel Drive
Spondon
Derby
DE21 7QW

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HEART OF ENGLAND TRAINING LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

The apprentice will have an assigned Educator from Heart of England Training, they will meet with their Educator via Teams on a regular basis while receiving training on the job

Requirements

Essential qualifications

GCSE in:

  • English (grade 4 or above)
  • Maths (grade 4 or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Presentation skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience
  • Physical fitness

Other requirements

A DBS check will be required

About this employer

At Borrow Wood Primary School, we believe that education is about inspiring curiosity, building confidence, and fostering a lifelong love of learning. Our children are at the heart of everything we do, and we are constantly striving to provide them with the very best opportunities to achieve and thrive.

http://www.borrowwood.derby.sch.uk (opens in new tab)

After this apprenticeship

  • It is hoped a permanent position will be offered on successful completion of the apprenticeship programme however this is not guaranteed

Ask a question

The contact for this apprenticeship is:

HEART OF ENGLAND TRAINING LIMITED

The reference code for this apprenticeship is VAC2000014722.

Apply now

Closes in 17 days (Wednesday 4 March 2026 at 11:59pm)