Apprentice Business Administrator
Homelets Property Management
BRADFORD (BD8 9BS)
Closes in 18 days (Tuesday 3 March 2026)
Posted on 11 February 2026
Contents
Summary
This role is the heartbeat of our Bradford office. You won't just be sitting behind a desk; you’ll be the first point of contact for tenants, landlords, buyers, and sellers. You will develop a deep understanding of property management, while providing top tier administrative support to ensure our daily operations run smoothly.
- Wage
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£14,722.50 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
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Monday - Friday, 09:00 - 17:00.
30 minutes unpaid lunch break per day.
37 hours 30 minutes a week
- Start date
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Monday 23 March 2026
- Duration
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1 year 3 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Key Responsibilities
As you learn the ropes of the property industry, your duties will include:
- Customer Excellence: Acting as the face and voice of HomeLets, handling face-to-face enquiries in the branch and managing inbound telephone calls
- Property Coordination: Responding to emails and web enquiries professionally, helping prospective tenants and buyers find their perfect home
- Documentation: Learning to prepare tenancy agreements, sales brochures, and property listings with high attention to detail
- Process Management: Assisting with property maintenance logs, booking viewings, and updating our property management database
- Office Support: General administrative tasks including managing post, filing, and ensuring all compliance documents are up to date
Where you'll work
468 THORNTON ROAD
BRADFORD
BD8 9BS
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SHIPLEY COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Flexible deliver including the following:
- Formal Learning Sessions: One 2-hour session per 4 weeks
- Interim 1-to-1s: Weekly or bi-weekly informal catch-ups (usually online)
- Formal Progress Reviews: Meetings with the apprentice and their Line Manager (LM) initially at the 6-week mark, and every 12 weeks thereafter
- The learner and employer to decide how to best structure their "Off-the-Job" training time. Some prefer one full study day per week, while others find it more effective to allocate 2 hours daily
Requirements
Desirable qualifications
GCSE in:
- English (grade 4+, A*-C or L2 equivalent)
- Maths (grade 4+, A*-C or L2 equivalent)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
- Initiative
Other requirements
- Please ensure you have; researched the role, the location of the employer, Shipley College and are able to travel to both
- Proof of eligibility to work in the UK will be required
- All applicants will be asked to submit a current CV and attend an information advice and guidance session
About this employer
Since 1989, HomeLets & Sales have been trusted by 100s of clients to buy, sell, let and manage properties across the Bradford area.
Family run, fast and friendly we use the latest semi-hybrid technology to sell or let your property to include virtual tours and the ability to book online viewings and valuations 24/7 amongst many other features.
After this apprenticeship
- The administration role may be a gateway to further career opportunities, such as management or senior support roles
- The employer is looking to offer a permanent position upon successful completion of the Apprenticeship
Ask a question
The contact for this apprenticeship is:
SHIPLEY COLLEGE
The reference code for this apprenticeship is VAC2000014549.
Apply now
Closes in 18 days (Tuesday 3 March 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.