Administration Assistant Apprenticeship
St Michael & All Angels C of E Primary School
Halifax (HX3 7QU)
Closes in 11 days (Thursday 26 February 2026)
Posted on 11 February 2026
Contents
Summary
As an Administration Assistant Apprentice, you will work towards a recognised level 3 qualification while gaining valuable hands‑on experience in a busy school office.
- Wage
-
£9,815 to £15,873, depending on your age
National Minimum Wage
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, term time only. Shifts TBC.
25 hours a week
- Start date
-
Monday 6 April 2026
- Duration
-
2 years
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Serve as the first point of contact for all school enquiries from pupils, parents, staff, and visitors, consistently demonstrating a professional, friendly, and welcoming attitude that reflects the school's values and vision.
- Manage general office duties including reception, telephone enquiries, and correspondence/communication with parents, carers, teaching staff and external agencies.
- The daily management of pupil attendance and lateness.
- Following up on absences in line with school policy such as first day calling, updating the attendance team or leadership with any issues arising.
- To undertake general secretarial work including typing, preparing and distribute communications such as newsletters, letters, school events and emails to parents and staff to support the educational work of the school.
- The accurate recording of all personal communications with parents/carers and/or agencies in connection with pupils.
- Collate weekly achievement information from classes and communicate certificate awards to parents in preparation for Celebration Worship.
- To update and maintain accurate pupil records using Bromcom management information system with information such as emergency contact data, medical & other pupil data.
- Making calls as required to parents and external contacts.
- To support the coordination of logistics for school clubs and extracurricular activities, including booking spaces, liaising with staff, and managing attendance.
- To support the administration of payments such as school meals, trips payments, and other fee collections e.g. monitoring payments received and advising the Senior Administrator of any concerns.
Where you'll work
St Michael and All Angels
7 Meadow Close
Halifax
HX3 7QU
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
HALIFAX OPPORTUNITIES TRUST
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Successful completion of this apprenticeship gives you an accredited Level 3 Business Administrator qualification.
- Workplace learning
- Provided with a 1:1 Tutor
- Professional support
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Organisation skills
- Customer care skills
- Administrative skills
- Number skills
- Team working
About this employer
At St Michael and All Angels, we are a Voluntary Aided primary school dedicated to promoting resilience, responsibility, and a love of learning in our community. Our vision is rooted in the biblical verse from Joshua 1:9, inspiring our pupils to be strong, courageous, and compassionate.
Our Vision and Values:
We celebrate diversity and inclusion, fostering an environment where everyone feels valued and respected. By encouraging our pupils to embrace the best in one another, we nurture a community committed to making a positive difference.
https://www.st-michaelangels.calderdale.sch.uk/ (opens in new tab)
After this apprenticeship
- At the end of the apprenticeship programme, it is anticipated that you will be employment ready and there is potential to progress within the school
Ask a question
The contact for this apprenticeship is:
HALIFAX OPPORTUNITIES TRUST
The reference code for this apprenticeship is VAC2000014237.
Apply now
Closes in 11 days (Thursday 26 February 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.