Business Administration Apprentice L3

RETIREMENT PROFESSIONALS LTD

Worsley Manchester (M28 3NJ)

Closes in 14 days (Monday 23 February 2026 at 11:59pm)

Posted on 9 February 2026

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Summary

This is a great opportunity for the right person to gain experience in a town centre office within a small, friendly team. The role offers the chance to develop skills and grow with the business while working in the administration team, supporting the sales team with general office and administrative duties.

Wage

£16,640 a year

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday 9:00am- 5:00pm (Flexibility may be required and will be discussed at interview stage)

40 hours a week

Start date

Monday 9 March 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Providing administrative and sales support to the team
  • Accurate and efficient scanning and storing of documents on our business CRM system
  • Production of letters and sending of emails
  • Accurate updating of our CRM system
  • Handling telephone enquiries and messages
  • Providing high quality service to our clients
  • Reviewing pension policy information and retirement option forms
  • Stationary and stock checking and ordering
  • Meeting and greeting customers and business clients
  • Communicating and taking instructions from corporate companies

Where you'll work

1st Floor 3 Worsley Court High Street
Worsley Manchester
M28 3NJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SALFORD CITY COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4/C)
  • Maths (grade 4/C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Administrative skills
  • Team working
  • Proactive

About this employer

The minefield that is pensions and investments can be a confusing place. Our hassle-free service enables our clients to speak to one of our advisers to discuss their pensions and investments face to face, on the telephone or via a visual online platform. Everyone in our team takes pride in delivering an excellent service to our customers. We also offer financial advice across the spectrum including Annuities, Individual Protection, Group Protection, Retirement and Inheritance Tax Planning.

https://www.retirementprofessionals.co.uk/ (opens in new tab)

After this apprenticeship

  • Potentially Paraplanning or Financial Adviser

Ask a question

The contact for this apprenticeship is:

SALFORD CITY COLLEGE

The reference code for this apprenticeship is VAC2000014013.

Apply now

Closes in 14 days (Monday 23 February 2026 at 11:59pm)