Business Admin Apprentice
PENINSULA POOLS LTD
THE WIRRAL (CH41 1LB)
Closes in 21 days (Sunday 8 March 2026 at 11:59pm)
Posted on 9 February 2026
Contents
Summary
We are seeking a motivated and organised Administrative Assistant to support our administrative team with daily operations. This is a fantastic opportunity to join a growing business and carve out a great career in the swimming pool industry.
- Wage
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£14,560 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, 08:30 to 16:30.
35 hours a week
- Start date
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Monday 9 March 2026
- Duration
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1 year 9 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
1. General Administration
- Provide support to the office staff by managing phone calls, emails, and correspondence
- Greet and assist visitors, directing them to appropriate contacts or resources
- Maintain a clean, organised office area and ensure all office supplies are stocked
2. Document and Data Management
- Assist in filing, scanning, and archiving documents as required.
- Maintain accurate records and databases, ensuring data confidentiality and compliance with company policies.
- Prepare, edit, and distribute reports, meeting minutes, and other documentation as directed
- Creating customer invoices and reconciling payments
- Logging and reconciling supplier invoices
3. Scheduling and Coordination
- Support the scheduling of meetings, appointments, and maintenance visits
- Coordinate deliveries, mail, and courier services
- Ordering materials and supplies online, via email and over the phone
4. Communication and Customer Service
- Answer incoming calls and emails professionally, providing information or redirecting inquiries as appropriate.
- Assist in handling customer inquiries, following up as necessary to ensure excellent service
- Support internal and external communications on behalf of the administrative team
- Work with the directors on promotion of the business via Social Media platforms such as LinkedIn, Facebook, etc.
5. Digital Marketing
- Using social media platforms to connect with customers and acquire new ones
- Use of other digital channels to promote services
- Create email newsletters to build a client community
- Drives sales through various channels
6. Learning and Development
- Participate in training sessions and workshops to enhance skills in office administration and customer service
- Complete assigned coursework and assessments as part of the apprenticeship program
- Seek feedback and take initiative to improve performance and adapt to new responsibilities
Where you'll work
UNIT 9G - THE ODYSSEY CENTRE
DUKE STREET
BIRKENHEAD
THE WIRRAL
CH41 1LB
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
WIRRAL METROPOLITAN COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Level 3 Business Administrator Apprenticeship Standard including:
- Knowledge, Skills and Behaviours
- End-Point Assessment
Requirements
Desirable qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Administrative skills
- Logical
About this employer
Design, build and installation of bespoke projects in the Swimming Pool and Wellness Industry. A highly experienced team serving the luxury domestic and commercial market. From conceptual design to completion and after sales, our team will deliver your expectations with the attention to detail you would anticipate from a luxury brand.
After this apprenticeship
- Possibility of a full-time position upon successful completion of the apprenticeship
Ask a question
The contact for this apprenticeship is:
WIRRAL METROPOLITAN COLLEGE
The reference code for this apprenticeship is VAC2000013942.
Apply now
Closes in 21 days (Sunday 8 March 2026 at 11:59pm)