HR Administrator Apprentice

East Kent Hospitals University NHS Foundation Trust

Canterbury (CT1 3NG)

Closes in 8 days (Friday 20 February 2026 at 11:59pm)

Posted on 9 February 2026

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Summary

This HR Level 3 Support Apprenticeship offers a fantastic opportunity to begin a career in HR within the NHS. You’ll gain hands-on experience across core HR activities such as recruitment, onboarding, employee records, and supporting managers and staff, while working towards a nationally recognised qualification, (CIPD).

Wage

£18,348.75 a year

Check minimum wage rates (opens in new tab)

Training course
HR support (level 3)
Hours
Monday - Friday, 9.00am - 5.00pm.

37 hours 30 minutes a week

Start date

Monday 2 March 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Support the HR team with day‑to‑day administrative tasks
  • Assist with recruitment activities, including posting vacancies, shortlisting, and arranging interviews
  • Help prepare contracts of employment, offer letters, and starter documentation
  • Support onboarding and induction processes for new starters
  • Maintain accurate and confidential employee records (HR systems and personnel files)
  • Provide first‑line HR support by responding to basic employee queries
  • Assist with learning and development activities, including booking training and maintaining logs
  • Help ensure HR policies and procedures are followed and kept up to date
  • Support meetings, acting as note taker.
  • Ensure compliance with data protection and confidentiality requirements
  • Contribute to HR projects and continuous improvement activities
  • Work towards completing the Level 3 HR CIPD apprenticeship and related coursework

Where you'll work

Kent & Canterbury Hospital
Ethelbert Road
Canterbury
CT1 3NG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

EKC GROUP

Training course

HR support (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
  • Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
  • Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
  • Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
  • Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
  • Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
  • Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Training schedule

One day per week at Canterbury College, term time only. 

More training information

  • This course includes the CIPD qualification 
  • As a training provider we will pay for your student memebership

Requirements

Essential qualifications

GCSE in:

  • English (grade 4/C)
  • Maths (grade 4/C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Team working

Other requirements

  • Passing a Disclosure and Barring Service (DBS) check

About this employer

The National Health Service (NHS) was established in 1948 to provide healthcare to all UK residents based on their needs rather than their ability to pay. It is the publicly funded healthcare system in the UK, offering a comprehensive range of medical services and healthcare facilities to residents of England, Scotland, Wales, and Northern Ireland. The NHS is respected worldwide for the standard of care it provides. 

After this apprenticeship

  • Full time position

Ask a question

The contact for this apprenticeship is:

EKC GROUP

The reference code for this apprenticeship is VAC2000013807.

Apply now

Closes in 8 days (Friday 20 February 2026 at 11:59pm)