Admin Apprentice

St Helen's Catholic Primary School

Essex (SS0 7AY)

Closes in 8 days (Sunday 22 February 2026 at 11:59pm)

Posted on 10 February 2026

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Summary

St Helen’s Catholic Primary School are seeking to recruit a new Level 2 or 3 Administration Apprentice who will assist the school in handling day-to-day office administration and reception duties, to support the smooth and safe running of the school.

• Wage:

  £14,526.20 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Check minimum wage rates (opens in new tab)

  Apprenticeship Wage £7.55 per hour, increasing to national minimum ; wage after 1 year.

• Training course: Business administrator (level 3)
• Hours: 8:00am to 4:00pm (incl. 30 minutes unpaid lunch break). 4 days per week in school and one day per week at college. Weeks Worked: Term-time only (39 weeks per year including INSET days).

  37 hours a week

• Start date:

  Monday 2 March 2026

• Duration:

  1 year 9 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Apprentice Duties Inculde:

• Use of ICT systems including Word, Excel, Powerpoint,
  Teams and in-house systems to produce letters, mail merges,
  spreadsheets, presentations, communications to parents
• Reception duties, including meeting and greeting visitors,
  answering the telephone, dealing with queries from staff,
  students and external customers and sorting and distributing
  post and deliveries
• Setting up meeting rooms, including refreshments
• Reprographics duties, including copying and distributing
  documents
• Maintaining filing systems
• Assisting with the general administration of the school as
  required
• Dealing with staff and pupil enquiries as appropriate
• Attending training courses as appropriate
• These duties are not exhaustive and additional duties may be
  required to ensure the safe and smooth running of the school

Where you'll work

North Road
Westcliff-on-Sea
Essex
SS0 7AY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

ESSEX COUNTY COUNCIL

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Desirable qualifications

GCSE in:

• English (grade C/4)
• Maths (grade C/4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Presentation skills
• Team working
• Initiative
• Patience
• Flexible
• Maintain Confidentiality

About this employer

St. Helen’s Catholic Primary School is the oldest Catholic Primary School in Southend and has been on the present site since 1973.

Pupils, Staff, Governors and Parent/Carers have all had a say in the design process of our new building. Pupils, in particular, are always involved in any decision we make about the school building and grounds – these are all learning opportunities and it is their school! 

We are a welcoming, inclusive school – all pupils and their families are welcome here and pupils with Special Educational Needs benefit from our good SEN provision. 

https://st-helens.southend.sch.uk/ (opens in new tab)

After this apprenticeship

If succesful on apprenticeship completion, this may lead to a permanent position within the school.

Ask a question

The contact for this apprenticeship is:

ESSEX COUNTY COUNCIL

The reference code for this apprenticeship is VAC2000013772.

Apply now

Closes in 8 days (Sunday 22 February 2026 at 11:59pm)