Business Administration Level 3 Apprentice
Co-Navigate
NEWCASTLE UPON TYNE (NE3 1HP)
Closes in 20 days (Thursday 26 February 2026)
Posted on 6 February 2026
Contents
Summary
Kick-start your career with Co Navigate, a growing independent financial adviser firm specialising in lifestyle financial planning for clients. Join a supportive, forward-thinking team where you’ll develop valuable skills, gain hands-on experience, and play an important role in delivering outstanding client service.
- Wage
-
£18,038 a year
- Training course
- Business administrator (level 3)
- Hours
-
37.5 hours Monday – Friday 9am- 5pm 30 minutes unpaid lunch break
37 hours 30 minutes a week
- Start date
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Monday 30 March 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Answering and directing phone calls
- Day to day tidiness of the office
- Preparing office for client meetings
- Greeting clients and visitors to the office
- Order and maintain office supplies
- Maintain contact lists
- Organise and schedule team meeting
- Scanning, shredding and filing
- Manage incoming and outgoing post
- Updating back-office systems, and relevant business trackers
- Provide administrative support to advisers and other team members before and after client meetings
- Monitoring admin email inboxes
- Liaising with clients to request information/documents
- Liaising with providers and solicitors for updates
- Uploading and downloading documents to/from providers as needed
- General administrative duties
Where you'll work
21 LANSDOWNE TERRACE
NEWCASTLE UPON TYNE
NE3 1HP
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
GATESHEAD COUNCIL
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Desirable qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Administrative skills
- Number skills
- Team working
- Creative
- Initiative
- Patience
About this employer
Small independent financial adviser firm, specialising in lifestyle financial planning advice to clients locally and nationally.
After this apprenticeship
On successful completion of the apprenticeship the candidate may be offered a full-time administration role within the firm if possible. From here they can look to continue their development with professional qualifications and develop towards senior roles.
Ask a question
The contact for this apprenticeship is:
GATESHEAD COUNCIL
The reference code for this apprenticeship is VAC2000013655.
Apply now
Closes in 20 days (Thursday 26 February 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.