Food Service Assistant Apprentice

Aramark Ltd

Plymouth (PL7 4NW)

Closes in 25 days (Monday 9 March 2026)

Posted on 11 February 2026

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Summary

You’ll complete the Food and Beverage Team Member Level 2 apprenticeship with HIT Training, combining one‑to‑one coaching, workplace learning and online study. You’ll build skills in customer service, food and beverage service, communication, teamwork and fast‑paced hospitality. Functional Skills provided if needed.

Wage

£15,288 a year

Check minimum wage rates (opens in new tab)

Training course
Food and beverage team member (level 2)
Hours
Monday - Thursday, Shifts to be confirmed.

24 hours a week

Start date

Monday 23 March 2026

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

This role supports the delivery of high‑quality food service across multiple canteen locations at Princess Yachts in Plymouth. As a Food Service Assistant, you will provide friendly customer service, prepare and serve food to a high standard, and help maintain clean, safe and well‑organised service areas.

This is a permanent, Monday - Thursday role with no evening or weekend work. The position involves travelling between up to five sites within a 10‑mile radius, so a full UK driving licence would be advantageous.

Duties include:

  • Serving food and providing professional, friendly customer service
  • Preparing food and supporting daily catering operations
  • Maintaining cleanliness and hygiene across food preparation and service areas
  • Travelling between multiple canteen sites as required
  • Following food safety, health and safety and company procedures
  • Supporting the wider team to ensure smooth daily service
  • Complete daily food diaries and relevant paperwork

Where you'll work

Coypool Road
Plympton
Plymouth
PL7 4NW

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE OPPORTUNITY PROVIDER LTD

Training course

Food and beverage team member (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Serve food and beverages to individual business standards.
  • Identify opportunities and apply techniques to increase sales and improve customer experience.
  • Tailors communication techniques to meet customer needs and build rapport.
  • Maintain a safe, hygienic, and secure working environment.
  • Comply with health and safety legislation, regulations, guidelines and procedures.
  • Follow food safety and allergen legislation and procedures applicable to own role.
  • Use technology and equipment in line with business policy to meet customer needs.
  • Handle transactions and payments securely.
  • Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
  • Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
  • Use professional methods of communication that are tailored to different situations, and individual and team needs.
  • Manages own time and workload, prioritising tasks.
  • Maintain and rotate stock according to life cycle and business processes.
  • Ensure equipment and technology faults and maintenance issues are reported promptly.
  • Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
  • Keep up to date with changes to products and processes.
  • Uses feedback to improve own performance.
  • Reduces the waste of resources, taking sustainability into account, in line with business expectations.
  • Follows and supports equity, diversity and inclusion legislation and principles.
  • Participate in team briefings, implementing instructions, and offering input or feedback where relevant.
  • Serve food and beverages to individual business standards.
  • Identify opportunities and apply techniques to increase sales and improve customer experience.
  • Tailors communication techniques to meet customer needs and build rapport.
  • Maintain a safe, hygienic, and secure working environment.
  • Comply with health and safety legislation, regulations, guidelines and procedures.
  • Follow food safety and allergen legislation and procedures applicable to own role.
  • Use technology and equipment in line with business policy to meet customer needs.
  • Handle transactions and payments securely.
  • Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
  • Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
  • Use professional methods of communication that are tailored to different situations, and individual and team needs.
  • Manages own time and workload, prioritising tasks.
  • Maintain and rotate stock according to life cycle and business processes.
  • Ensure equipment and technology faults and maintenance issues are reported promptly.
  • Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
  • Keep up to date with changes to products and processes.
  • Uses feedback to improve own performance.
  • Reduces the waste of resources, taking sustainability into account, in line with business expectations.
  • Follows and supports equity, diversity and inclusion legislation and principles.
  • Participate in team briefings, implementing instructions, and offering input or feedback where relevant.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Team working

About this employer

Aramark are a leading food service partner working with organisations across a range of market sectors in the UK. We know that great food is important to everybody and at Aramark their teams share a passion for hospitality, delivering great things for our people, partners and communities.

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

  • While progression is not guaranteed, Aramark regularly develops team members who show commitment and strong performance
  • This apprenticeship provides transferable hospitality skills that can support future roles such as Catering Assistant, Hospitality Assistant, Team Leader or Supervisor
  • It also offers a pathway into further training, including the Hospitality Supervisor Level 3 apprenticeship

Ask a question

The contact for this apprenticeship is:

THE OPPORTUNITY PROVIDER LTD

The reference code for this apprenticeship is VAC2000013593.

Apply now

Closes in 25 days (Monday 9 March 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.