HR Support Apprentice

CROSS MANUFACTURING COMPANY (1938) LIMITED

Devizes (SN10 2EU)

Closes in 18 days (Monday 23 March 2026 at 11:59pm)

Posted on 9 February 2026

Print

Contents

Summary

An exciting opportunity to start a career in Human Resources through a Level 3 HR apprenticeship. You will gain hands-on experience across all aspects of the HR function while working towards a recognised qualification.

Wage

£14,526.20 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
HR support (level 3)
Hours
Days to be confirmed. 8am- 4:30pm 8am- 1pm

37 hours a week

Start date

Monday 31 August 2026

Duration

3 years 1 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Develop an understanding of the business
  • Learn and support the application of HR policies and procedures
  • Provide general administrative support to the HR department

Where you'll work

Hopton Road
Devizes
SN10 2EU

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

WILTSHIRE COLLEGE AND UNIVERSITY CENTRE

Training course

HR support (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
  • Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
  • Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
  • Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
  • Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
  • Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
  • Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Training schedule

  • The Apprentice will attend College one day per week, and be based on the job the rest of the week
  • The Apprentice will be asigned a mentor at the workplace and will have an Assessor that will make regular visits to the setting

Requirements

Essential qualifications

GCSE in:

  • English (grade 4-9)
  • Maths (grade 4-9)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Organisation skills
  • Administrative skills
  • Patience

About this employer

Since the 1920s the Cross Manufacturing Company has specialised in the design and manufacture of heat resisting wrought alloy sealing rings and associated products, combining technology with innovation to achieve world-class quality and precision.

https://www.crossmanufacturing.com/ (opens in new tab)

After this apprenticeship

  • Potential to progress onto a higher level apprenticeship
  • Potential for progressing with the company 

Ask a question

The contact for this apprenticeship is:

WILTSHIRE COLLEGE AND UNIVERSITY CENTRE

Wiltshire College and University Centre Apprenticeship Team

apprenticeships@wiltshire.ac.uk

01249465282

The reference code for this apprenticeship is VAC2000013486.

Apply now

Closes in 18 days (Monday 23 March 2026 at 11:59pm)