Business Administrator Apprentice
NEW LINE PHARMACY LIMITED
Wooler (NE71 6BY)
Closes in 8 days (Friday 20 February 2026 at 11:59pm)
Posted on 11 February 2026
Contents
Summary
A UK community pharmacy apprenticeship combines paid work with recognised training. Apprentices support NHS pharmacy services, assist with dispensing, stock control and patient care, while developing skills in safety, communication and professionalism.
- Wage
-
£16,926 a year
Check minimum wage rates (opens in new tab)
Bonus available depending on performance
Performance increases benefits - Training course
- Business administrator (level 3)
- Hours
-
Monday- Friday:
10:00am- 16:00pm
Saturday:
9:00am -12:00pm
(TBC)
30 hours a week
- Start date
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Monday 2 March 2026
- Duration
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1 year
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Greet clients, visitors, and customers professionally in person and by telephone
- Receive, process, and accurately record administrative requests and documentation
- Prepare, check, and maintain business records, files, and correspondence under management guidance
- Manage office supplies and stock, including ordering, receiving deliveries, and monitoring usage
- Maintain accurate records, databases, and filing systems in line with company procedures
- Handle basic financial tasks such as processing invoices, payments, and expense records
- Support the wider team with administrative tasks, meetings, and day-to-day operations
- Ensure office areas are kept clean, organised, and presentable at all times
- Follow company policies, data protection regulations, and confidentiality requirements
- Deal with routine enquiries and escalate more complex issues to the appropriate team member
Where you'll work
26 High Street
Wooler
NE71 6BY
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CITY OF SUNDERLAND COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Training is conducted in store and a trainer will be allocated to the learner for on/off job learning
- May require travel to other sites for assessments (local)
Requirements
Essential qualifications
GCSE in:
- English (grade 4-9)
- Maths (grade 4-9)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
- Initiative
- Non judgemental
- Patience
Other requirements
Possibility of weekend work 9am-12pm.
About this employer
Newline Pharmacy Ltd t/a Glendale Pharmacy, is a
community pharmacy that has recently undergone
change of management.
We want to encompass NHS services as well as
Private services to deliver the best healthcare to the
local demographic in Northumberland.
The team is very motivated and has a good rapport
with local surgeries. However, we require a young
person who has clear direction and is aspiring to
develop a career in pharmacy.
After this apprenticeship
- Possibility of full time employment upon completion of apprenticeship
- Possibility of further training
Ask a question
The contact for this apprenticeship is:
CITY OF SUNDERLAND COLLEGE
The reference code for this apprenticeship is VAC2000012898.
Apply now
Closes in 8 days (Friday 20 February 2026 at 11:59pm)