Business Administration Apprentice

CAPITAL 4 TRAINING LIMITED

Newcastle Upon Tyne (NE1 1JF)

Closes in 15 days (Friday 27 February 2026 at 11:59pm)

Posted on 11 February 2026

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Summary

Capital 4 Training is a leading independent training provider dedicated to delivering high-quality, employer-responsive apprenticeships across the UK. We pride ourselves on being learner-focused and results-driven. Our programmes aim to inspire learners and support them to achieve real change in their personal and professional lives.

Wage

£14,526.20 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course
Business administrator (level 3)
Hours
Monday - Friday between 8am - 4pm.

37 hours a week

Start date

Monday 2 March 2026

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As an Administration Apprentice, you will play an important role in supporting our administrative processes and ensuring that learner and programme records are accurate and compliant. You’ll work closely with our MIS Administrator, Training Team, and wider staff to assist with documentation, data entry, and general office administration.

Typical duties of the Customer Coordinator will include:

  • Carrying out eligibility checks for learners
  • Checking and recording tickets, licences, and other required documents
  • Pre-populating and preparing enrolment packs
  • Marking and submitting Maths and English Initial Assessments (IAs) to the Functional Skills trainer
  • Scanning, copying, and uploading learner evidence and documentation
  • Assisting the MIS Administrator with document and compliance checks
  • Supporting learner calls, collecting feedback, and maintaining accurate communication logs
  • Managing electronic filing and maintaining learner databases
  • Handling incoming and outgoing mail and correspondence
  • Good attention to detail and accuracy
  • Strong organisational and time management skills
  • Confident communication skills (written and verbal)
  • Ability to work as part of a team and independently
  • Basic IT skills, including Microsoft Office (Word, Excel, Outlook)
  • Willingness to learn and develop new skills Desirable:
  • Previous experience in an administrative environment (not essential)
  • An interest in the education or training sector

Where you'll work

Collingwood Buildings
38 Collingwood Street
Newcastle Upon Tyne
NE1 1JF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

LEARNING CURVE GROUP LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • 1-1 sessions with your dedicated tutor
  • Off-the-job training
  • No college realise day
  • Maths and English Fuctional Skills if required

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Presentation skills
  • Administrative skills
  • Logical
  • Team working
  • Creative
  • Initiative

About this employer

Capital 4 Training is a leading independent training provider dedicated to delivering high-quality, employer-responsive apprenticeships across the UK. We pride ourselves on being learner-focused and results-driven. Our programmes aim to inspire learners and support them to achieve real change in their personal and professional lives.

After this apprenticeship

  • Opportunity for full-time role 

Ask a question

The contact for this apprenticeship is:

LEARNING CURVE GROUP LIMITED

The reference code for this apprenticeship is VAC2000012852.

Apply now

Closes in 15 days (Friday 27 February 2026 at 11:59pm)