Business Administration Apprentice

LEICESTERSHIRE EDUCATION BUSINESS COMPANY LIMITED

Leicester (LE3 5AG)

Closes in 28 days (Saturday 28 February 2026 at 11:59pm)

Posted on 30 January 2026

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Summary

To provide effective administration support to the work experience team including the health and safety team. This will include communication with schools and employers offering work experience placements to students via telephone and email, booking in meetings for the assessors and requesting relevant paperwork to be sent. 

• Wage:

  £15,600 a year

  Check minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: Monday to Friday. 37.5 hours/week, flexible, between 8.00am - 5.00pm.

  37 hours 30 minutes a week

• Start date:

  Monday 9 March 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Main Responsibilities:

• To process referral forms for students on alternative provision, inputting students medical conditions and other information onto the work experience database.
• To process referral forms for students, searching for alternative provisions on the database and adding on new providers to the database if required.
• To monitor the shared email inbox and action emails from schools and parents and direct emails to the work experience coordinators if required.
• To answer the telephone when customers call the office and direct them to the appropriate staff member.
• To call employers to book in meetings for employer assessors to visit and assess the health and safety of businesses to take students on work experience placements.
• To keep the work experience database up to date.
• To carry out other administrative duties as required including keeping up to date with your apprenticeship qualification.

Where you'll work

30 Frog Island
Leicester
LE3 5AG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

DERBY BUSINESS COLLEGE LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Administrative skills
• Team working
• Initiative

Other requirements

• Full driving license and access to a vehicle insured for business use (desirable)
• Enhanced Disclosure and Barring Service check will be carried out for the successful candidate

About this employer

Leicestershire Education Business Company (LEBC), a charity opening up career opportunities for young people by connecting businesses with schools and colleges for over 30 years.  LEBC’s services helps future generations transition from education to the workplace by providing careers guidance, employer encounters and work experience with employers looking to find talent. 
Together, with local employers, LEBC is helping shape the future workforce.

http://www.leics-ebc.org.uk (opens in new tab)

After this apprenticeship

Potential to apply for a permanent position within the company.

Ask a question

The contact for this apprenticeship is:

DERBY BUSINESS COLLEGE LIMITED

The reference code for this apprenticeship is VAC2000011634.

Apply now

Closes in 28 days (Saturday 28 February 2026 at 11:59pm)