DIGITAL SUPPORT TECHNICIAN APPRENTICE LEVEL 3

Archbishop Temple Church Of England High School

Preston (PR2 8RA)

Closes in 11 days (Friday 20 February 2026)

Posted on 4 February 2026

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Summary

We are looking for a Digital Support Technician Apprentice to join our IT Team contributing to successful and effective IT Services across the school. The successful candidate will be working within a busy IT office undertaking a varied range of duties. 

Wage

£14,526.20 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course
Digital support technician (level 3)
Hours
Monday to Friday, shifts to be confirmed.

37 hours a week

Start date

Monday 13 April 2026

Duration

2 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Under direction / instruction contribute to the delivery of an effective ICT support service throughout the school to respond to identified need
  • Ensure continuity of service
  • Achieve planned reporting objectives and deadlines

Where you'll work

St. Vincents Road
Fulwood
Preston
PR2 8RA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BLACKPOOL AND THE FYLDE COLLEGE

Training course

Digital support technician (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • use digital technologies, including collaborative tools, to operate effectively as part of a team, and with other stakeholders, enabling sharing of information and best practice.
  • use data accurately and securely to meet business requirements and in line with organisational procedures and legislation.
  • apply information security principles, for example: information transfer, deletion, storage, usage and communications that may include using mobile devices.
  • provide an appropriate and effective response to enquiries, providing support and information utilising digital channels and in line with organisation protocols
  • operate digital information systems, for example• Management- Finance Human Resources• Bespoke departmental or organisational systems or databases
  • communicate effectively through a variety of different channels using terminology appropriate to the audience
  • use digital resources to extend own knowledge and skills relevant to their role
  • risk assess the organisational impact of decisions that they take
  • use digital systems to identify productivity and performance improvements
  • use digital technologies to operate effectively as part of a team, and with other stakeholders, enabling sharing of information and best practice
  • maintain system security in line with organisational policies.
  • support digital operations or digital change and transformation activities.
  • investigate application problems and enable resolution to maintain productivity and improve quality of service.
  • coach and guide stakeholders to develop their applications skills to use digital systems effectively.
  • monitor data to analyse systems use and provide insights to recommend use or applications developments.
  • support customers in the use of information, products and services through digital channels.
  • diagnoses technical problems by identifying and applying tools and techniques to undertake fault finding, recording and rectification.
  • maintain end-user systems physically or remotely. For example: software, hardware or operating systems
  • provide and direct end-users to tools and resources to help them to resolve their digital problems.
  • use digital technologies, including collaborative tools, to operate effectively as part of a team, and with other stakeholders, enabling sharing of information and best practice.
  • use data accurately and securely to meet business requirements and in line with organisational procedures and legislation.
  • apply information security principles, for example: information transfer, deletion, storage, usage and communications that may include using mobile devices.
  • provide an appropriate and effective response to enquiries, providing support and information utilising digital channels and in line with organisation protocols
  • operate digital information systems, for example• Management- Finance Human Resources• Bespoke departmental or organisational systems or databases
  • communicate effectively through a variety of different channels using terminology appropriate to the audience
  • use digital resources to extend own knowledge and skills relevant to their role
  • risk assess the organisational impact of decisions that they take
  • use digital systems to identify productivity and performance improvements
  • use digital technologies to operate effectively as part of a team, and with other stakeholders, enabling sharing of information and best practice
  • maintain system security in line with organisational policies.

Training schedule

  • You will join the School Network Manager to form a two person team.
  • The role is varied and training will include on the job alongside the apprenticeship qualification.

Requirements

Essential qualifications

GCSE in:

  • English (grade Grades A-C)
  • Maths (grade Grades A-C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Organisation skills
  • Team working
  • Non judgemental

About this employer

Our purpose is to provide the highest quality of education to all pupils within the context of Christian belief and practice.

The Christian ethos is at the very heart of the school which ensures that the traditional Christian values of respect, compassion and self-discipline are linked to the aspiration that every single pupil reaches their potential. We offer a balanced curriculum that meets the needs of all our pupils through academic and vocational pathways. We expect excellence in all subject areas and all other aspects of school life. We are proud to be a school of high aspiration and high achievement. Learning is quite rightly given prominence here. The quality of teaching matters and our recent awards, commendations and the Christian aspects of the school are celebrated in our denominational inspection of March 2019.

http://www.archbishoptemple.lancs.sch.uk/ (opens in new tab)

After this apprenticeship

There is no guarantee of a role at the end of this apprenticeship, however, the school is currently in an expansion programme and we are planning for our permanent staffing structure to increase. 

Ask a question

The contact for this apprenticeship is:

BLACKPOOL AND THE FYLDE COLLEGE

The reference code for this apprenticeship is VAC2000011517.

Apply now

Closes in 11 days (Friday 20 February 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.