Business Administration Apprentice (Resourcing & Compliance Apprentice - Recruitment Sector)

SUPPLY HEROES LTD

Jewellery Quarter, (B1 3EN)

Closes in 20 days (Friday 20 February 2026)

Posted on 27 January 2026

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Summary

As an Education Resourcing & Compliance Apprentice, you’ll play a vital role in safeguarding children by ensuring candidates are recruited, vetted and supported to the highest standards before being placed into schools. This is a fast-paced, rewarding role where you’ll learn how education recruitment works from the ground up.

• Wage:

  £15,600 a year

  Check minimum wage rates (opens in new tab)

  The company will offer pay progression and incentives on successful completion of the apprenticeship.

• Training course: Business administrator (level 3)
• Hours: Monday - Friday, 7.30am - 4.30pm

  37 hours 30 minutes a week

• Start date:

  Tuesday 24 February 2026

• Duration:

  1 year 3 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Support the resourcing of candidates using job boards, adverts and referrals
• Communicate with candidates by phone, email, text and face-to-face
• Assist with candidate registrations and compliance checks in line with safeguarding standards
• Learn to process documentation in line with GDPR and confidentiality requirements
• Keep candidate records up to date on the company CRM
• Support consultants to ensure candidates are cleared and ready for school placements
• Provide excellent customer service and guidance to candidates throughout the process
• Work collaboratively within a supportive team environment

Where you'll work

19b Tenby Street North,
Jewellery Quarter,
B1 3EN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE NVQ TRAINING CENTRE LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Teaching and learning the skills, knowledge and behaviours within Business Administration

Requirements

Essential qualifications

GCSE or equivalent in:

• Maths (grade 4)
• English (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Administrative skills
• Attention to detail
• Communication skills
• Customer care skills
• Initiative
• IT skills
• Organisation skills
• Patience
• Team working

Other requirements

• Have you checked the suitability of the location, hours and pay prior to applying for this opportunity?

About this employer

We believe that everyone working in Education is a Hero. You give a duty of service to children and communities daily which makes you one of the most valued assets in our society today. It is our mission to celebrate you and add value and recognition through our high level of service and our Supply Heroes Training Academy. We believe that this is one of the ways we can ensure we supply valued and suitably skilled staff to all of the schools that we work with.

After this apprenticeship

• You’ll receive structured training alongside hands-on experience, helping you build skills that can lead to a long-term career in recruitment or compliance

Ask a question

The contact for this apprenticeship is:

THE NVQ TRAINING CENTRE LIMITED

The reference code for this apprenticeship is VAC2000011001.

Apply now

Closes in 20 days (Friday 20 February 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.