Business Administration Apprentice

MB DESIGN SOLUTIONS LTD

FORT PARKWAY (B24 9SE)

Closes in 7 days (Sunday 8 February 2026 at 11:59pm)

Posted on 29 January 2026

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Summary

We are looking for an ambitious Business Administration Apprentice who wants to develop into a long-term role running all office and non-technical operations of the business.

Wage

£16,000 a year

Check minimum wage rates (opens in new tab)

Salary can be reviewed after probation periods. 

20 days annual leave in total.

Training course
Business administrator (level 3)
Hours
Monday - Friday, 9.00am - 5.00pm. 1 hour unpaid lunch.

35 hours a week

Start date

Monday 16 February 2026

Duration

1 year 9 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Key responsibilities

Initially:

  • General office administration
  • Managing emails and phone enquiries
  • Document control and filing (digital)
  • Setting up and maintaining project records
  • Updating spreadsheets and trackers
  • Assisting with invoicing and fee tracking
  • Scheduling meetings and managing diaries

As experience grows:

  • Helping design and improve admin systems and processes
  • Chasing invoices and supporting cashflow management
  • Client onboarding and project setup
  • Maintaining records for compliance and insurance
  • Acting as the main non-technical point of contact
  • Supporting directors with operational tasks

Where you'll work

FORT DUNLOPE
1ST FLOOR
FORT PARKWAY
B24 9SE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BIRMINGHAM METROPOLITAN COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4/C or above)
  • Maths (grade 4/C or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental
  • Patience

About this employer

MB Design Solutions is a growing structural engineering consultancy based at Fort Dunlop, Birmingham. We are focused on building a professional, well-organised business that can scale.

Company benefits

Cost of the car park is covered by the company.

Free gym membership which works at most gyms.

20 days annual leave in total.

After this apprenticeship

Designed to progress into Administrator, Office Coordinator, and ultimately Office / Operations Manager roles.

Ask a question

The contact for this apprenticeship is:

BIRMINGHAM METROPOLITAN COLLEGE

The reference code for this apprenticeship is VAC2000010789.

Apply now

Closes in 7 days (Sunday 8 February 2026 at 11:59pm)