Business Administration Apprentice

RH ESTATES & SOLUTIONS LTD

Wylde Green (B72 1YG)

Closes in 18 days (Thursday 19 February 2026)

Posted on 26 January 2026

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Summary

We are looking for a motivated and organised Business Administration Apprentice to join a busy and growing estate agency. This is an excellent opportunity for someone looking to start a long-term career in property, business administration, and customer service. You’ll be working alongside an experienced team, gaining hands-on experience

Wage

£15,600 a year

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Pay progression opportunities will be available on successful completion of the apprenticeship.

Training course
Business administrator (level 3)
Hours
Between 9am to 5pm, Monday to Friday.

37 hours 30 minutes a week

Start date

Monday 23 February 2026

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Providing administrative support to the sales and lettings teams
  • Handling customer enquiries by phone, email, and in person
  • Updating property listings and internal systems accurately
  • Preparing documents, letters, and marketing materials
  • Booking and managing appointments and viewings
  • Maintaining organised records and filing systems
  • Supporting the day-to-day running of the office 

Where you'll work

5 The Lanes
Wylde Green
B72 1YG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE NVQ TRAINING CENTRE LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Teaching and learning the skills, knowledge and behaviours within Business Administration.

Requirements

Essential qualifications

GCSE or equivalent in:

  • Maths (grade 4)
  • English (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Administrative skills
  • Attention to detail
  • Communication skills
  • Customer care skills
  • Flexible
  • Initiative
  • IT skills
  • Organisation skills
  • Team working

Other requirements

Have you considered the suitability of the location, pay or hours before applying for this apprenticeship?

About this employer

An Estate Agency based in Sutton Coldfield

After this apprenticeship

This role is ideal for someone looking to build a career within estate agency. Successful completion of the apprenticeship may lead to a permanent position with opportunities to progress into roles such as Sales Negotiator, Lettings Administrator, or Office Manager.

Ask a question

The contact for this apprenticeship is:

THE NVQ TRAINING CENTRE LIMITED

The reference code for this apprenticeship is VAC2000010628.

Apply now

Closes in 18 days (Thursday 19 February 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.