Administration Apprentice
SOLUTECH SYSTEMS LTD
COTTINGHAM (HU16 5JU)
Closes in 21 days (Friday 20 February 2026 at 11:59pm)
Posted on 26 January 2026
Contents
Summary
SoluTech Systems Limited are offering an exciting opportunity for an Apprentice Administrator to join their busy and friendly office team in Cottingham. This role is ideal for someone looking to start a career in business administration and gain hands-on experience in a professional working environment.
- Wage
-
£14,526.20 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
8:45am - 5:30pm Monday - Thursday, 8:45am - 5:00pm Friday, 60-minute break each day
37 hours a week
- Start date
-
Monday 2 March 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Answer incoming telephone calls and take messages professionally
- Respond to emails and general enquiries
- Carry out general office administration tasks
- Book in delivered stock and update internal records
- Assist with maintaining accurate office systems and paperwork
- Support the accounts department when required
- Input invoices onto the back-office system
- Assist with customer billing
- Use Microsoft Office applications for day-to-day tasks
- Provide general support to the wider office team as needed
Where you'll work
5 CASTLE GREEN
COTTINGHAM
HU16 5JU
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
HULL COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administrator Level 3.
Requirements
Essential qualifications
GCSE in:
- English (grade 4 or above)
- Maths (grade 4 or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
- Initiative
About this employer
Founded in 2001 in Hull, SoluTech works with business customers from across the Humber region and around the UK, providing a full range of machine supply, print management, maintenance and support services.
After this apprenticeship
The chance to progress further with the employer.
Ask a question
The contact for this apprenticeship is:
HULL COLLEGE
The reference code for this apprenticeship is VAC2000010486.
Apply now
Closes in 21 days (Friday 20 February 2026 at 11:59pm)