Business Services Administrator Apprenticeship

JBA RISK MANAGEMENT LIMITED

SKIPTON (BD23 3FD)

Closes on Monday 27 April 2026

Posted on 22 January 2026

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Summary

Are you a motivated individual who thrives on working as part of a team? Are you known as ‘the organised one’ in your friendship groups or among your colleagues? Would you enjoy supporting our company values and evolving processes? Are you open for a challenge? If so, we want to hear from you!

• Wage:

  £14,722.50 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Check minimum wage rates (opens in new tab)

  Annual pay review

• Training course: Business administrator (level 3)
• Hours: Monday - Friday, 8.30am-5pm (Flexi-time).

  37 hours 30 minutes a week

• Start date:

  Monday 7 September 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Booking travel and accommodation
• Maintaining and updating our internal systems
• Keeping comprehensive and accurate records
• Assisting with project management-related tasks including mini audits and financial maintenance
• Arranging meetings of different types and sizes - internal and external
• Working with the Office Lead in relation to maintaining and improving office facilities

Health & Safety support – Working with our H&S lead to:

• Attend and observe relevant training courses
• Learn about Health Safety and Environmental legislation
• Support in conducting and reviewing risk assessments, in particular Display Screen Equipment and Travel Risk Assessments
• Liaise internally with Support and Operational teams
• Assist in preparing reports
• Assist in monitoring and reviewing records to ensure compliance with company regulations

Where you'll work

1 BROUGHTON PARK
OLD LANE NORTH
BROUGHTON
SKIPTON
BD23 3FD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CITY SKILLS LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

• English (grade 4 or above)
• Maths (grade 4 or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Logical
• Team working
• Patience

About this employer

Known as The Flood People®, our flood maps, catastrophe models and analytics are used by some of the world’s largest insurers, reinsurers, financial institutions, property companies and governments. We’re experts in translating complex, scientific data into useful information, using sophisticated hydraulic approaches and models to provide cutting-edge flood risk intelligence.

https://www.jbarisk.com (opens in new tab)

Company benefits

Flexible working hours.

Professional development budget.

Buy/sell annual leave scheme.

Additional pension contributions.

Electric vehicle scheme.

Cycle to work scheme.

Travel card reclaim.

Sports membership reclaim.

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Through regular review, receipt of positive technical and behavioural feedback, contributing to promotion progression and annual pay review.

Ask a question

The contact for this apprenticeship is:

CITY SKILLS LIMITED

The reference code for this apprenticeship is VAC2000010197.

Apply now

Closes on Monday 27 April 2026

After signing in, you’ll apply for this apprenticeship on the company's website.