School Administration Apprentice

ASSET EDUCATION

Hollesley, Woodbridge

Closes in 26 days (Friday 6 March 2026)

Posted on 26 January 2026

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Summary

We are seeking a new member of staff to join our school's administration/office team. The Apprentice will provide a high quality, professional service on the school reception, and within the school administration team, complete reception duties efficiently and provide a professional and positive welcome to all visitors, students and staff.

Wage

£12,759.50 to £20,634.90, depending on your age

National Minimum Wage

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Training course
Business administrator (level 3)
Hours
Monday - Friday, during school office hours of 08:30 - 15:30 (with half an hour for lunch).

32 hours 30 minutes a week

Start date

Monday 13 April 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Provide general administrative support to the school office, acting as a first point of contact for parents, visitors, and external agencies, in person, by phone and via email.
  • Assist with pupil records, including data entry, filing, and maintaining accurate information on school systems
  • Support attendance processes, including recording absences and following agreed procedures
  • Help prepare letters, reports, and routine correspondence
  • Support the organisation of meetings, appointments, and school events
  • Assist with ordering supplies and maintaining office stock
  • Handle confidential information appropriately and in line with data protection requirements
  • Support finance and HR administration tasks where appropriate, such as filing, scanning and basic record keeping
  • Carry out any other reasonable administrative duties as required by the school

Where you'll work

You can select which locations you want to apply for in your application on Find an apprenticeship.

This apprenticeship is available in these locations:

  • Hollesley Primary School, School Road, Hollesley, IP12 3RE
  • Waldringfield Primary School, Cliff Road, Woodbridge, IP12 4QL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

EDUCATION AND SKILLS TRAINING & DEVELOPMENT LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • An apprenticeship includes regular training with a college or other training organisation
  • At least 20% of your working hours will be spent training or studying

Your training plan:

  • You will study a Level 3 in Business Administration, and all training will occur in the workplace
  • Functional Skills in English and maths if required
  • You will meet with your tutor virtually every 4 to 6 weeks, and you will be expected to record off-the-job training weekly

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Team working
  • Initiative
  • Non judgemental

About this employer

  • Hollesley Primary School is a happy, friendly and nurturing school. We are a small primary school and we see the size of our school as a real advantage to provide extraordinary opportunities and to maximise learning for all of our pupils. We enjoy taking our learning outside and have lovely, expansive grounds in which to do this.
  • Waldringfield Primary School is a happy, friendly and nurturing school. We are a small Primary School and we see the size of our school as a real advantage to provide extraordinary opportunities and to maximise learning for all of our pupils. 

After this apprenticeship

  • There is a possibility of a permanent part time contract at Hollesley and Waldringfield Primary Schools
  • Both schools are also part of the ASSET Education Trust who have fifteen schools across Suffolk where internal applicants are encouraged to apply for vacancies in Trust schools and the central team

Ask a question

The contact for this apprenticeship is:

EDUCATION AND SKILLS TRAINING & DEVELOPMENT LIMITED

The reference code for this apprenticeship is VAC2000009968.

Apply now

Closes in 26 days (Friday 6 March 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.