Business Administration Level 3 Apprenticeship
HOSPICE OF ST MARY OF FURNESS LTD
Barrow-In-Furness (LA14 5UJ)
Closes in 19 days (Wednesday 18 February 2026 at 11:59pm)
Posted on 26 January 2026
Contents
Summary
Business Administration Level 3 Apprenticeship is a great opportunity to gain practical, hands on experience while working towards a nationally recognised qualification. You will support daily business operations, develop strong organisational and communication skills and learn how an office environment works.
- Wage
-
£14,526.20 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
37 per week (Monday – Friday, spending each Tuesday at Furness College).
37 hours a week
- Start date
-
Monday 23 March 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Main Duties and Responsibilities
As a Business Administration Apprentice, you will play an essential role in supporting the smooth operation of both the administrative and operational functions of the Hub. Your day-to-day responsibilities will be diverse, contributing to the overall success of the team while ensuring the highest standard of service and care for visitors, clients, and staff.
- Provide a Warm Welcome to All Visitors
- Answer Telephone Enquiries
- Coordinate Room Bookings
- Complete Daily Data Entry
- Monitor and Maintain Inventory
- Daily and Monthly Health & Safety Checks
- Support with General Administrative Duties
General Responsibilities
Every employee is required to:
- Adhere to and comply with organisational policies, procedures and guidelines at all times, including financial instructions
- Take all reasonable steps to manage and promote a safe and healthy working environment which is free from discrimination
- Comply with the organisational policy on confidentiality, and the Data Protection Act 1998 as amended relating to information held manually or on computerised systems
- Respect the confidentiality and privacy of clients, volunteers, guests and staff at all times
What We Can Offer You:
At St Mary’s Hospice Community Hub, we are committed to providing a supportive and enriching environment for our staff. As part of our team, you will have access to a range of benefits and opportunities that will support your personal growth, professional development, and overall well-being.
Where you'll work
297 Duke Street
Barrow-In-Furness
LA14 5UJ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
FURNESS COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Attending Furness College 1 day per week - Tuesday - Full-day.
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
Other requirements
Discuss with the employer.
About this employer
St Mary’s Hospice Community Hub is a warm and welcoming space dedicated to providing essential support and services to individuals living with life-limiting conditions, their carers, and those navigating the challenges of bereavement. We pride ourselves on fostering a compassionate and collaborative environment, where both clients and staff work together to create a sense of community.
https://www.stmaryshospice.org.uk/supporting-you/patients/community-hub/ (opens in new tab)
After this apprenticeship
Discuss with the employer.
Ask a question
The contact for this apprenticeship is:
FURNESS COLLEGE
The reference code for this apprenticeship is VAC2000009774.
Apply now
Closes in 19 days (Wednesday 18 February 2026 at 11:59pm)