Business Support Administration Apprentice

HD BUILD (MIDLANDS) LTD

Wolverhampton (WV4 6UA)

Closes in 18 days (Friday 6 February 2026 at 11:59pm)

Posted on 19 January 2026

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Summary

• Supporting the Business through admin support in different departments
• This is a great introduction into a business admin role where you will acheive an A Level qualification in Business admin

• Wage:

  £13,741 to £22,222.20, depending on your age

  National Minimum Wage

  Check minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: Working hours Monday- Friday 09.00am till 4.30pm with 30 minutes lunch break.

  35 hours a week

• Start date:

  Monday 9 February 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Provide general administrative support including filing, scanning, and data entry
• Manage emails, phone calls, and internal correspondence professionally
• Assist with scheduling meetings, preparing agendas, and taking minutes
• Maintain accurate records and databases in line with company procedures
• Support colleagues with day-to-day operational tasks

Where you'll work

Unit 16 Spring Road Industrial Estate
Lanesfield Drive
Wolverhampton
WV4 6UA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

JUNIPER TRAINING LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

On the job training, you will trained by your colleagues in different areas of the business that need admin support

More training information

You will attend a monthly online virtual masterclass with the skills coach who will teach you business admin processes, they will set you assignments for your complete as part of your apprenticeship

Requirements

Essential qualifications

GCSE in:

• English (grade 4)
• Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Patience

Other requirements

• Good Listener to make sure you get ll the information to do the admin support.
• IT skills and excellent communication skills verbal and written.
• Assertive 
• Good customer service as you may be talking to clients.
• Excellent attention to detail, to make sure your work is done correctly.

About this employer

• HD Build (Midlands) Ltd is a construction company based in Wolverhampton that specialises in residential and commercial building projects. They offer a range of services such as new builds, renovations, extensions, conversions, and property maintenance.

https://www.hdbuildltd.co.uk/ (opens in new tab)

Company benefits

 22 days holiday plus 8 bank holidays.

Free onsite parking.

After this apprenticeship

• Qualified Business Administrator
• PA
• Senior Administrator

Ask a question

The contact for this apprenticeship is:

JUNIPER TRAINING LIMITED

The reference code for this apprenticeship is VAC2000009491.

Apply now

Closes in 18 days (Friday 6 February 2026 at 11:59pm)